Bob's Service Station

  • 3.3 of 5 stars
2 reviews

611 Warburton Ave, Hastings-on-Hudson, NY 10706, us

(914) 478-9741


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jun 11, 2004
As a totally ignorant and hysterical female car owner, Tom at the station has been amazingly honest (this is metropolitan New York) about what is or is not wrong with my car. He could have gotten over a thousand dollars from me recently, but instead he was totally honest and said that the issues I was wondering about didn't need fixing. I have been so pleasantly surprised with the LACK OF work that this garage has done on my car recently. He could have charged me for a whole new radiator for all I knew that was wrong with my car. Instead he called and said "we can't find anything wrong with this radiator." I feel lucky to have found them. They came to me highly recommended by a coworker.
May 20, 2017
  • JoshNYC
I hope this guy is a better mechanic than a business man. He seems to be a bit of a chauvinist since he wouldnt shake my wife's hand, but had no problem shaking the hands of the two guys who came in to pick up their car. But the worst was: when my 5 year old son excitedly started telling him what was wrong with out car, Tom walked away telling us he doesn't deal with kids. When he finally came back, he started yelling at my son who hadn't said a word since Tom had stormed off and was quietly standing by my side. A bit later, we came across another family who had a completely similar experience with him in the past and don't use him either.

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