Saab Story , Castleton-on-Hudson NY

4.9 of 5 stars

2 reviews

1572 Columbia Pike, Castleton-on-Hudson, NY 12033, us

(518) 477-8406

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About this shop

Hours
Specialties: Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Specializes in Engine Rebuild work
Loaners: No
Notes

Score card

They are always honest	4.5/5
They are competent	5.0/5
Their repair price is reasonable	4.5/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	4.5/5
I would use this mechanic again	5.0/5
I would recommend this mechanic to others	5.0/5
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	4.5/5
The hours of operation are convenient for customers	4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	4.0/5

If you are a traditional SAAB guru, one of those that just loves those 99s or 900 Turbos, and thinks any mileage less than 200K means the car is still in its baby years, then this is the place for you-basically Keith Lorette is the guy for you. He KNOWS EVERYTHING about SAABs and if you take it anywhere else, you take your chances.He's raced them and mechaniced them. I've gone to Lorettes since I moved to upstate NY just 3 years ago, they've replaced the front end, clutch, starter and handled little quirky things that SAABs do to keep us on our toes. and 365K miles later, I am running strong.woohoo!

Apr 17, 2012

forhg

Very knowledgeable and helpful re Saabs. I called and chated before purchasing a 2007 Aero (which I love). Recently needed a wheel bearing, was done while I waited (I live 35 minutes away). I will not hesitate to return (hopefully not to soon!). Highly recommend.

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