Towne Motor Car Specialist
79 Edward St, Buffalo, NY 14202, us
(716) 856-9666
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About this shop
- Hours
- Specialties
- Specializes in Transmission workSpecializes in Brakes and MufflersSpecializes in Radiator work
- Loaners
- No
- Notes
Score card
They are always honest | 4.9/5 |
They are competent | 4.7/5 |
Their repair price is reasonable | 4.8/5 |
They complete the work in a timely manner | 4.5/5 |
They respond well when they screw something up | 5.0/5 |
They take the time to explain the problems and necessary repairs | 4.9/5 |
They treat male and female customers in the same manner | 4.8/5 |
They are always honest | 4.9/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 4.6/5 |
The shop is located in a safe neighborhood | 4.4/5 |
The hours of operation are convenient for customers | 4.6/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.4/5 |
Reviews
Nov 06, 2011
Nov 06, 2011
Feb 25, 2002
I have been taking my & my wife's cars to Gerry Smith since 1983 (Chevys, Fords, Mercurys & Saturns). Early on I recall a problem with our 82 Chevette starting. I wanted to put in a new carburator; Gerry advised there were less expensive things he could try first--and wouldn't charge me until the damn thing was fixed (short of replacing the carborator, incidentally). Most recently our 97 Saturn needed a rod bearing fixed (engine replacement was cheaper). Gerry properly diagnosed the problem, said he could do it but advised for warantee reasons we might want to go to the dealer--turning aside big bucks for himself. He's honest, skilled and he cares. What more could one want? I can't imagine searching for another mechanic.
Aug 21, 2003
These guys are the best. Don't take your car anywhere else.
Oct 24, 2004
Incredibly Honest. on one occasion my brother-in-law had
to replace a steel wheel with a snow tire and was quoted a
price over $110 more at a nearby chain store. Gerry gave
me a quote over the phone which we agreed to. After all
was said and done, he said that he was able to find the
wheel for $10 less than he had expected, and so charged us
less, even though we had agreed to pay the original price
(which was already substatially less than the chain-store
price)
The shop is spacious, well lit, and located just off
Delaware Ave in downtown Buffalo.
No loaner car/shuttle, but still a fantastic place.
Apr 12, 2005
well.. i have had a couple of clunkers and every time the
clunking becomes more than i can take, they give it to me
straight! That is all you can ask for. one time in
particular i was facing (what i had thought) was a bad
clutch and had already asked my prevoius garage, and they
had adimatly defended that i needed a new clutch...it
turned out to be a $65 hose that was causing my engine
to "hic-up" in there description. i recomend them to
everyone i can!
Jan 03, 2006
Fantastic Service. Always willing to go the extra mile to
explain what's wrong with your car. I have recommended these
guys to every friend I have who's had a car problem, and
they have without exception come back to me to thank them
for the tip. After so many dealings with them (and so many
nightmares with other shops) I am absolutely confident that
Gil and Gerry are doing the right thing when it comes to my
car. It's so nice to be totally trust your mechanic.
Jun 19, 2007
Gerry was polite, to the point, and efficient. My car was
experincing some brake difficulties, stuttering whenever
applied, and with a scheduled trip the following weekend,
it was necessary to get in and get it fixed before my
weekend away. Not only did he take in my car spur of the
moment, which is about two weeks sooner than the dealer
could accomadate. He found no real problem with the
brakes, only dust, which was causing the problem, and
didn't even charge me for the look and the cleaning.
Fantastic guy, and better than I could have hoped for. My
father has used him in the past and has had all good
things to say also. Just give him a call and he will help
you out!
Jul 10, 2007
Great place. Great service. Great price. What more could you
ask for. Just remember when getting there, Edwards is a one
way street and 9am is not a good time to go down it the
wrong way.
May 18, 2009
These guys do great work and are always honest!
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