Hettig's Service

  • 4.9 of 5 stars
9 reviews

16 Mill St, Amherst, NY 14221, us

(716) 634-1527

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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 06, 2011
Jul 20, 2006
Real nice people. They get the job done. My heart doesn't race and I don't break out in a sweat when I go there, as I do dealerships. It's soooo nice to have a mechanic you can trust.
Feb 27, 2001
during years of driving cheap used vehicles, mechanics always told us when to give it up. they never did expensive repairs worth more than the vehicle. we recently had a spark plug explode out of the engine of our Subaru and although the cause was not determined to be theirs, without a doubt, they repaired the damage free of charge and still service the car. they charge us less for parts than the dealer and far less for service than the local subaru dealer, from whom we purchased the vehicle.
Jun 01, 2006
When the air conditioning failed on my 2000 Dodge Stratus (purchased from local Dodge dealer in October 2005) I took it to Gerry's Service, 9200 Transit Rd., E. Amherst, NY 14051. Gerry's had changed oil & made minor repairs on my previous car, and I seemed to have reason to trust them. They performed the A/C diagnostic check and found refriger- ant in the system, but it was blowing warm air. They found that the compressor had failed internally and would need to be replaced, along with a new dryer and an expansion valve, estimating the cost of required repairs at $1460.00, including tax. We are retired, on a fixed income and the car has no warranty --- OUCH! We began a search to find a reliable, honest mechanic. Your MechaniX list had excellent reviews for Hettig's Service, Inc. which is nearby. My car went in yesterday. We told Hettig's that the air conditioner was not working. Period. The result was as follows - LABOR DESCRIPTION Service Air Conditioner. Check condition of all belts and lines. Evacuate and recharge with R134. Test system performance. PART QTY SALE EXTENDED FREON R134 2.00 22.00 44.00 DYE 1.00 10.00 10.00 LABOR 79.95 PARTS 54.00 SUB 133.95 TAX 11.73 TOTAL: $145.68 Many, many thanks to Car Talk's information. KUDOS to Hettig's Service!!!!!!!!!!!!!!!!!!!
Nov 06, 2011
Jun 01, 2005
Very pleased with the service. I have recommended them to several people and I will not hesitate to return for future service.
Nov 06, 2011
  • N/A
Jun 05, 2006
I've been taking our cars to Mark & Dan for 12 years and have always been satisfied with the work they've done. I've never heard a negative comment about them either! They are good at what they do, honest, and get things done in a reasonable amount of time. The hours are not the best, but it's easy to drop off and pick up before and after hours. They are not cheap, but they do not push unnecessary repairs, and often they'll take care of the little stuff without charging. They evaluate and advise as to whether a repair is really necessary, taking into account safety first, but also the age and condition of the car. I always get a giggle too, when I pick up the van and find they've bothered to use those paper mats that keep the rugs clean. I spend alot of time taxiing Thing 1 & Thing 2 and their friends here & there...as a result the interior of my van is often messier than the shop ever dreamed of being!
Oct 21, 2006
Explain things very well and give honest opinion, no pressure to have work done. A garage that you can trust!!

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