Auto Air and More
4295 W Tropicana Ave , Las Vegas, NV 89103, us
(702) 362-2722
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About this shop
- Hours
- Specialties
- Specializes in Air Conditioning work
- Loaners
- No
- Notes
Score card
They are always honest | 3.0/5 |
They are competent | 3.0/5 |
Their repair price is reasonable | 3.0/5 |
They complete the work in a timely manner | 4.0/5 |
They respond well when they screw something up | 3.5/5 |
They take the time to explain the problems and necessary repairs | 4.0/5 |
They treat male and female customers in the same manner | 3.0/5 |
They are always honest | 3.0/5 |
I would use this mechanic again | 3.0/5 |
I would recommend this mechanic to others | 3.0/5 |
They fix the problem the first time | 3.0/5 |
The shop is located in a safe neighborhood | 3.5/5 |
The hours of operation are convenient for customers | 4.0/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.0/5 |
Reviews
Mar 04, 2017
- John McClintock
I stumbled upon this shop after a referral from a knowledgeable mechanic. I needed AC work on my dodge Ram 3/4-ton truck and Tom and his guys were great. I found out they do more than AC and since 2005, I've had multiple vehicles repaired by them. Tom is the owner and is hands-on...in a good way. He works hard at hiring competent people and keeps a tight rein on them, making sure they do-the-right-thing. With few exceptions...Tom is your first point of contact. He takes his clip-board...examines your vehicle...listens to you describe whats wrong...goes for a test-drive...writes up the 'estimate' and then has his mechanics do the work while he monitors their work-product. He stands behind his work and if they mess-up, he takes care of it. And if someone tries to take advantage of Tom he will be happy to explain your 'error' or help you find the door. He's not afraid to loose 'bad' customers because he has so many good ones. I've never gone there that he's not Mondo-busy. I appreciate his range of experience and expertise and his no B.S. approach. If you can't trust him...take your work elsewhere. If you take your car there with a shredded AC serpentine belt and he tries to tell you your compressor clutch is going out and your condenser coils are fully of clutch material and both need to be changed out for $1,000...then that's what it is. Don't get mad at him because you thought you just needed a $25.00 serpentine-belt and he told you that you need way more than that. He's looking out for you and is trying to keep you from being triple-angry at him when your AC system goes out and it's 115-degrees on July 31st when it fasils...because that's exactly what will happen. Don't believe me??? Go to his shop next July 31st and watch the steady stream of people going through his front door for 'EXACTLY' that reason! As for me and my house....we'll keep going to see Tom and the boys at Auto-Air-and-More.

Geocoding courtesy of USC Spatial Sciences Institute