Old Trail Garage

  • 4.0 of 5 stars
6 reviews

600 Old Santa Fe Trl, Santa Fe, NM, us

(505) 982-4929


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
May 14, 1998
The first time I visited this statation was (3) years ago. I waited my turn to speak with the owner (Mike). What took place before my eyes was all I needed to see. An elderly woman was explaining to (Mike), that while on vacation she was told (by a gas station expert), that she had a rusted and leaking brake wheel cylinder and it should be replace immeditatly. Mike crawled under the car, asked her to step on the brake, and asked her if the pedal felf firm. It was, and there was nothing leaking. Mike told her that all untreated metal under most cars has surface rust and there was nothing to worry about. Next he opened the hood, checked brake fluid level. Everything was perfect. He told her to relax and that everything was perfect. He treated her like a long lost friend and was truly happy there was nothing wrong. Some time later I found out that Mike was (Michael Civelli) world class engine builder. Has two engine shop on in Albq. NM & one in Santa Fe. A hot rodder by love and currently hold more vintage drag race records than anyone alive. We are fortunate to have one of the last (Real Service Stations) left in this country.
Dec 23, 1999
Mike and Ranger are both eminently capable machanics. Both explain to the customer in clearest terms what they believe to be wrong and give accurate estimates as to cost and time reqired for repair. I put my full trust in The Old Trail Garage and its representatives. On thing I would like to emphasise: NEVER do these people take advantage of a customer's ignorance. This applies especially to women.
Nov 07, 2011
  • N/A
Sep 02, 2008
I like these guys. This is still an old fashion family operation. No frills. Just good honest work.
Jun 20, 2014
  • car91
SO disappointing!!! we had such high hopes, the mechanic had the car for FIVE days with out even working on it. would not call with status updates, even though we had reqeusted to have them call us. At first, he said it would be done in a day. But then five days later the car hadn't even moved! we kept calling and they said they were working on it but nothing! finally had to have the car towed ourselves and take it to someone who is competent and can communicate. SO disappointed, really wanted to find a nice, local shop that we could depend on but apparently he doesn't need the business. will never go here and will let our friends not to either. Bummed -
Nov 21, 2014
  • pumpkintoo
Ranger is honest and fair in his work. i trust him to tell me what my car needs and when it needs it. Other customers in the waiting room rave about him - all ages and all sexes.

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