Japanese Car Care

  • 4.7 of 5 stars
12 reviews

2517 Virginia St Ne, Albuquerque, NM 87110, us

(505) 292-1540

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Website URL: 

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Hours
 
Specialties
Specializes in Engine Rebuild work
Specializes in Transmission work
Loaners
No
Notes
 
They are always honest
4.6/5
They are competent
4.7/5
Their repair price is reasonable
4.3/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.6/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
4.7/5
They are always honest
4.6/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Mar 07, 2011
These guys are the best I've found in Albuquerque. Honest, friendly, and full of helpful advice. They're not going to be cheap, but I think that's because they do things right and have the right equipment and tools. And they will gladly give you advice if you want to do it yourself.
Jul 13, 2011
I took my Toyota Corolla to them for brake work. They did the work and all seemed fine. A few months later, the brakes started making noise and the car would shudder when braking. I took it back and they said that the rotors were warped. They fixed it and said they were not going to charge me for the work. So far, so good. Then they tried to tell me that I had caused the problem. They asked if I drove on a particular road in town, and I said that I didn't. They continued to try to tell me that it was my fault, so I pointed out to them that in 50 years of driving I had never had warped rotors and that my driving style had not changed in all that time. I also mentioned that most of the miles on the car since they worked on it was freeway driving with little use of the brakes. Then one of the guys said that that could cause the brakes to heat up and warp the rotors. Right, all those folks driving on the freeway are warping their rotors all day long--should keep the brake repair business going well forever. It was such a dumb statement that I could not even think of an appropriate answer so I just left. Seems to me they fixed it the second time because it was something that was their fault. Their insistence that I was at fault and the idiotic statement about freeway driving causing rotors to warp means I will probably not go back to them.

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