Birch Tire & Auto Service

  • 3.4 of 5 stars
3 reviews

266 Us-46, Rockaway, NJ 07866, us

(973) 627-4800

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Has ASE certified mechanics
Happily gives binding estimates
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jun 15, 2008
On two occassions they found a problem with the vehicle advised against fixing because of the cost vs the value of the vehicle. Both times there was no charge for the time they spent. For us they have fixed AC, brakes and mufflers. They have a reputation in the town of being competent and honest.
Oct 01, 2008
May 13, 2015
  • ryba
DANGEROUS BRAKES: I have been a customer of Birch Tire & Auto for over 10 years and I will never return. My vehicle was brought in for a simple tire change. Upon pick-up, there was a loud squealing noise coming from the driver-side wheels... this would have been very apparent to Birch as they moved my car from the bay to the parking lot. The other issue was all four rims were scratched all the way around from whatever machine they used to put the tires on... these were perfect rims purchased 8 months ago. THE BIGGEST ISSUE was the fact that they said nothing about my brakes (which were in DANGEROUSLY poor condition) when they reviewed my bill... they did however try to sell me a sensor which I do not need. My car is at another shop today (about 3 weeks later) and this mechanic states "whoever looked at your car last was a complete idiot". I could have gotten into a serious accident or gotten stuck with seized brakes on the side of the freeway. NEVER will I take any car to Birch again!

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