J & W Auto Repair
82 Hillside Ave, Neptune City, NJ 07753, us
(732) 776-5687
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About this shop
- Hours
- Specialties
- Specialities:
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 4.8/5 |
| They complete the work in a timely manner | 4.5/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 4.8/5 |
| They treat male and female customers in the same manner | 4.7/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 5.0/5 |
| The shop is located in a safe neighborhood | 4.8/5 |
| The hours of operation are convenient for customers | 4.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.3/5 |
Reviews
Nov 06, 2011
Jan 22, 2004
They have been servicing cars in my family for ten years and have nothing but good experience with this location. The only problem is that at times they are a victim of their own success and their can be delays in servicing due to the volume of work. But I feel the trust that they have built up gives them the benefit of coming back to them for servicing.
May 08, 2006
They have been doing my work for over 20 years now. My
best story is when it was originally thought that I needed
a replacement turbocharger, during teardown they found it
was only a non-visable clamp that rusted through. They
had the go ahead to replace the turbo, and I would have
never known, but they did the right thing and replaced
only the clamp. I have a wife and 2 daughters and I have
told the guys their cars cannot break down. We run our
cars into some high mileage. They go the extra effort,
looking over the cars and advise any other issues that
need to be attended to that day or in the near future. I
have moved and am now 20 miles away from the shop. Its
still worth the trip for piece of mind. I consider them
personal friends---- yes you can say I'm biased!
Apr 16, 2009
I have used them for over 8 years and recommend them to
everyone I know. When I was living in Edison, I would still
take the 45 minute commute to use them because of how honest
and professional they are.
Geocoding courtesy of USC Spatial Sciences Institute