Frank's Service Center

  • 4.8 of 5 stars
2 reviews

401 State Route 23, Franklin, NJ 07416, us

(973) 209-9820


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Reminds you when routine maintenance is needed
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Oct 26, 2011
I'm a young woman whose parents always drove and repaired their own clunkers when they could. I learned a lot about cars by helping my father work on them and usually know what is wrong with my car when I take it in. When I am unsure, Frank's explains it to me, and they don't talk to me like I'm a stupid girl. They are honest and their prices are very fair. I tried 3 other mechanics in the area before deciding Frank's was my best bet for their fair prices and quality of service. I have a Dodge Grand Caravan that has started to burn oil. They keep it running with minor repairs and tell me when there is work that is not worth doing. They call me to explain what the problem is and give an estimate before doing any work and they are prompt about returning calls. They also include reminders on each bill to let me know when it's time to start thinking about new tires (I know how to judge tires but appreciate that they are paying attention). And they always check my lights and replace bulbs as needed.
Apr 18, 2015
  • Dixiegirl
Frank and Chris have taken care of our vehicles since 1998 when my previous mechanic, when he retired, recommended him along with a couple others. Franks is convenient for me and has never let me down. If I have an emergency repair needed to get me back on the road, he has always been there for me. I've done price shopping before where the so called mechanic messed up the engine on me. Expensive learning experience. I don't price shop anymore, I want the repair done right the first time by a competent mechanic....Franks has always done that. We are very happy.

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