Sunrise Auto

  • 1.1 of 5 stars
3 reviews

195 1st Nh Tpke, Northwood, NH 03261, us

(603) 942-7621


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jan 30, 2011
I contracted to have him repair a vehicle that included getting parts from a parts vehicle which he strongly urged me to get. Then when it was towed to his shop he asked who was taking the parts off as he had no intention of doing so. My car sat for three weeks on his lot before he did any repairs and then two weeks after he said I had to remove the parts car he gave it to someone else; in NH we have a month to remove such vehicles. When I complained he said I could get parts off it still including the tires and rims. A month later I still haven't received the wheels and rims and he is failing it's inspection because of bald tires. When I mentioned that I have been waiting for them from him he informed me that I am not getting them in this life time or the next. Finally the last time I picked up my car I paid someone elses repair bill and not mine. I am so afraid of where my foot might land that I have not gone back to his shop nor do I want any other female to have to deal with this jerk.
Oct 20, 2014
  • berb
Don't even bother taking your vehicle here. They are rude and DO NOT deserve your money. take your business elsewhere. I called them for a simple estimate for a flat tire repair and the guy on the phone got all hot and bothered because I asked for an estimate! "You need an estimate to have your tire patched?!"That's what he says to me. Isn't that your job? Right then and there I realized this guy isn't even work my time! Then he says to me "I don't patch flat tires!" And he hung up on me. Please take my advise, don't even think twice about bringing your vehicle here. Go somewhere else!
May 31, 2016
  • 1983SeanAston
Yet another bad review here. Dropped an Acura off for repairs. Said he would and could fix the known issues, which were several. Said he would need several days and then he'd call with the repair costs. We'll, those several days passed, and even more, before I decided to call and ask what was taking so long. We'll, then and I ly then did he say he changed his mind and no longer wanted to repair the car. Of course I was furious but maintained my composure over the phone. I said I'll be right there to pick it up. His attitude at this point was overly rude and extremely unprofessional. And, he still wanted money from me. I can go on an on but it's not worth my time and it's not worth yours either.

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