Crossroads European Automotive

  • 4.5 of 5 stars
14 reviews

5116 N Carolina 55, Triangle, NC 27713, us

(919) 544-6868

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.4/5
They are competent
4.3/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
4.2/5
They take the time to explain the problems and necessary repairs
4.4/5
They treat male and female customers in the same manner
4.6/5
They are always honest
4.4/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.1/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
3.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.8/5
Jan 23, 2010
Have had my 1970 Mercedes 280sl service at Crossroads European for the last 15 years. Would trust nobody else with this car.
Aug 10, 2010
Have to ensure my daughter's Volkswagen never breaks down so I take it here quarterly for preventive maintenance. Saved the hassle of breakdown when daughter lives an hour away.
Oct 26, 2010
Great service! Procedures and diagnosis explained. Get your car repaired and maintained right the first time.
Dec 21, 2011
  • Geo No More
They've been good about checking the car out and getting a diagnosis back and a quote. They've also been good about fixing the car and getting it back in a very reasonable time. They've also been honest about the best route to go with the car, even when it takes business away from them. One thing I've come to appreciate is that they don't sugar coat it or make excuses for why something costs what it costs or takes as long as it takes. I had a 1990 Geo Metro for which they replaced the timing belt and the fuel pump (the fuel pump was after 100K miles and the timing belt at 90K). Every time they fixed something they gave me a ride back to work and offered to pick me back up (though they were within walking distance of where I worked and I didn't need a ride, they offered though and would do the same for anyone working in research triangle park). Nothing but good things to say. They charge for their work, but if you want free labor, do it yourself, I say. Just expect an auto mechanic's shop and not some fancy waiting room that you might see at the dealer. These guys work for a living and you'll know it as soon as you walk in the door.

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