Dillsboro Automotive, Sylva NC

3.7 of 5 stars

2 reviews

18 JSD Farms Road, Sylva, NC 28779, us

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About this shop

Hours
Specialties: Specializes in Air Conditioning work
Has ASE certified mechanics
Specializes in Brakes and Mufflers
Happily gives binding estimates
Specializes in Radiator work
Specializes in Engine Rebuild work
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	3.0/5
Their repair price is reasonable	4.0/5
They complete the work in a timely manner	3.5/5
They respond well when they screw something up	N/A
They take the time to explain the problems and necessary repairs	3.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	3.0/5
I would recommend this mechanic to others	3.0/5
They fix the problem the first time	3.0/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	4.0/5

Wonderful place to take your car. They fixed my car when no one else could and it is staying fixed. Going there now for all my car needs. They are honest, competent and reasonably priced - ASE certified without the dealer prices!

Oct 01, 2014

lmi

Shop was unable to correctly diagnose a faulty water pump. Inability to diagnose the problem also lead to further mechanical damage on the car requiring additional repairs. Had to take my Honda to another shop to correctly diagnose and fix the problems. Customer service was mediocre to poor. Price was fair considering they charged the normal going rate for a diagnosis, only problem is they failed to accurately diagnose the problem. I do not recommend this shop.

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