Tao Auto

  • 4.7 of 5 stars
13 reviews

1313 Capital Blvd, #C, Raleigh, NC 27603, us

(919) 832-0118


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Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 06, 2011
Nov 06, 2011
Nov 06, 2011
Nov 06, 2011
Nov 18, 1997
These guys use the service manual rather than just changing things. I gave them my analysis and requirements and they found the problem anyway. In one case an "ignitor" was installed, perhaps, unnecessarily, and they deducted the labor cost of the installation. I also appreciated that they "accept" a car with 178,000 miles, unlike my closer mechanic who will fix my old car; however, price is no object! Ignore the low rent look. Your car will run better.
Jan 04, 2009
TAO has serviced my Hondas since 1994. I feel very comfortable with them and plan to continue to go there even though they are now slightly out of the way since I changed jobs.
Jul 02, 1998
TAO has maintained my Legend for 5 years, and are very competent. Japanese car maintenance(parts) is expensive, and this is no exception. But - they get the job done right the first time just about every time, and get the car out in one day.
Jan 20, 2000
These guys are grrrrrreat!! I had to take my car in for its 30,000 mile check-up, and I was very uneasy about taking it back to the dealer for maintenance. I had been getting nothing but the runaround at the dealer every time I went for any type of service, and this place was like a breath of fresh air! They are very respectful, competent, attentive, and they answer your questions fully. Not only that, but they do an amazing job of fixing your car's ills. My car runs better now than when I took it off the lot! (and NO! I don't work for them!) If anybody's looking for a great repair shop, and is nervous about taking it to the dealer - DON'T! Take it to TAO Auto instead!
Mar 26, 2002
All I had done was a front brake job on my 97 Accord coupe, but I went in kind of naive and said, "I don't know if it's the front or the back, so if you could just tell me which one, I'll get it fixed." So I suppose they could have said, "both" and muffled their laughter through the phone, but they didn't. Instead, they fixed the front brakes, gave me an idea on how much wear I had on the back brakes, and it was done exactly when they said it would be done. The price was pretty reasonable, too. Nice people.
Jan 23, 2004
My car stopped easily shifting gears on my way to work, so I stopped and asked them for a repair. They gladly took my car and had my clutch repaired by the day's end. They were extremely courteous, explained everything very well, and offered rides to and from work. I felt they priced very reasonably, were very nice, and very professional. I would gladly visit them again.

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