Import Autowerks

  • 4.3 of 5 stars
8 reviews

1823 E Millbrook Rd, Raleigh, NC 27609, us

(919) 871-5850


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Happily gives binding estimates
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 07, 2011
Nov 07, 2011
Mar 03, 2005
Chris is in the business of customer relations and working on the cars he loves. I am living in DC and still bringing my car to him!! His diagnosis and repairs are excellent and will work with you (new vs. used parts and recommendations). His quotes are always minimized by not doing scattergun approaches to fixes by replacing everything under the hood for the one real broken part. He is extremely courteous and talkative! So far I've been to 4 mechanics here in DC (2 recommended by this site,oops) that dont even stack up. Chris will soon be repairing the fan relay (pennies) which I was just quoted $580 by another mech here to replace the control module ($$$!!) and relay. Its worth the drive!
Jul 25, 2005
Just to add, he also works on AUDI...
Jul 15, 2006
Chris knows his cars and he couldn't be nicer to deal with- - his staff is great too. He has been honest and straightforward with info and pricing. He gave me good advice about warranties etc and saved me hundreds of dollars. He also drives a VW and clearly loves his work.
Nov 07, 2011
Aug 16, 2007
I've taken my 89 Jetta to Chris for some years now and it's always been repaired quickly and with NO hassles. Chris does like to carry on a conversation, but that's his personality. Outstanding in his field!!
Dec 16, 2013
  • DixiePat
Chris is a knowlegeable Volkswagon mechanic who is honest and does not overcharge for his work. He is always courteous and polite to deal with. Because he is a one man (or possibly two man operation now), sometimes he gets backed up and can't always get to your job immediately. His shop does not have all the plush surroundings and conveniences of a dealership. If you are ok with this, you can keep your car running, at a fair cost. I would highly recommend Chris to work on your VW.

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