Bayleaf Tire & Auto Service
10701 Six Forks Rd, Raleigh, NC, us
(919) 844-1880
Email:
Website URL:
Is this YOUR shop? Claim it and stay up to date!
About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | 3.7/5 |
| They are competent | 3.3/5 |
| Their repair price is reasonable | 3.4/5 |
| They complete the work in a timely manner | 2.9/5 |
| They respond well when they screw something up | 3.2/5 |
| They take the time to explain the problems and necessary repairs | 3.7/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 3.7/5 |
| I would use this mechanic again | 1.0/5 |
| I would recommend this mechanic to others | 1.0/5 |
| They fix the problem the first time | 3.3/5 |
| The shop is located in a safe neighborhood | 4.7/5 |
| The hours of operation are convenient for customers | 3.9/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 3.0/5 |
Reviews
Oct 05, 2006
Both my cousin and myself have been going to see Joe and
Linda for over 5 years. I have had them service all of the
cars I owned in that time with impecable service. Joe and
Linda are small business owners and treat their customers as
friends. They are honest to a fault and never have tried to
upsell me on anything or fix something that did not need
fixing. They keep track of my repairs and tell me when it
is time for something I may have forgotten about. This is
especially helpful when it comes time for a wearing part to
be replaced and we can determine if that part has lived its
true life expectancy. The only type of service they do not
do is body work. I can not say enough about these two and
their shop, I have recommended it to everyone I know, the
only drawback is that unless you live in the North Raleigh
area they are a little out of the way.
May 10, 2007
Joe and Linda, the owners, have been very honest on repairs
and options on our 2002 Toyota Prius and 2000 Subaru
Outback StationWagon (Limited Edition). They also let me
know if I need to go to the dealer concerning the Prius,
but for most standard maintenance, they can handle the
hybrid vehicle.
Joe has hired other mechanics and he keeps very close tabs
on their performance. He even had to let one go because
this person was "too fast" in service recommendations
(basically trying to sell unneeded parts and service to
customers). --GIF
Jul 26, 2008
Have been using them for years - I trust them
Nov 07, 2010
They kept changing the date when the truck would be ready.
They did keep very close to the the estimate.
I did have to keep asking them questions about when it would
be ready and any other charges.
Jun 04, 2014
- JebWatkins
Previous ownership prior to mid-2000s was great; new ownership is dismal and an insult to what having your car worked on should be. My family and I had used this auto shop for 20+ years and it's with great frustration and sadness that we are now seeking out a new garage for our repairs, etc. Bayleaf Tire & Auto is understaffed, inept insofar as their ability to communicate effectively to customers, as well as actually fixing my car. Despite having Bayleaf as an option, we will be driving a few miles more to drop off our car for work at any other local garage.
Jan 29, 2015
- psychobob
This place used to be great when Joe and Linda were the owners years ago. It has declined markedly. They made repairs to my car that weren't needed and didn't fix the problem I brought it to them to fix. Chris charged me $900 for those "repairs" and I still had to take it elsewhere to actually get the needed repairs done. This was the last straw, as I'd given them chance after chance to earn my business. Their location is very conveniant to me, so I really wanted to keep going there. You'll do yourself a favor to go elsewhere for your car repair work.
Aug 27, 2017
- No luck Joe
I DO NOT RECOMMEND THIS SHOP! After 3 visits to this shop and spending over $2000 these people could not get rid of my check engine light. They did replace many parts, but didn't fix the problem. Charge lots on labor last time, $700. Do Not Go Here with check engine light ON. I DON'T THINK THEY ARE QUALIFIED MECHANICS.
Geocoding courtesy of USC Spatial Sciences Institute