Randy Jensen Motorworks

  • 4.9 of 5 stars
2 reviews

1720 Spring Garden St, Morehead, NC 27403, us

(336) 272-2585


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 06, 2011
Jan 31, 2006
I highly recommend Randy Jensen and his repair shop, Motorworks. Randy is located at 1720 Spring Garden Street in Greensboro, NC. His phone number is 336-272-2585. He mainly works on Mercedes, although he does work on other European cars and, I understand, some Japanese cars. Not only have I saved a lot of money by taking my car to Randy, my car always runs perfectly when Randy fixes it. I cannot remember him having to re-do anything, but if he needed to, he would. His motto is "I won't sell you anything you don't need, but I won't let you drive an unsafe car." Randy's labor rate is really not a great deal lower than the rate at Mercedes' dealerships in the area. However, he has years of experience, including supervising nine other mechanics, before becoming self-employed and it is only fair to pay for good experience. You save money with Randy because he does not try to sell you all the stuff that the dealership says you need and then you find out that Randy fixes the problem and does not have to do near what the dealership claimed needed to be done. I am not your typical Mercedes Benz owner. I was given a brand new 1999 230C Kompressor by a rich relative in May of 1999. I live in a small apartment two blocks from Randy's shop. When I went to start my car one day, the battery was dead (it had not been replaced in six years and I use lots of air conditioning and cd playing). I did not want to have to pay to have the car towed two blocks to have the battery replaced. Randy told me not to worry about it and came by my apartment on his way home from work and replaced the battery at no extra charge! In addition, Randy had a loaner (Mercedes), up until recently, that I loved because he had kept it running in good shape for over 400,000 miles. I fell in love with "Old Blacky", and was sorry when Randy finally got another loaner. I think you have to be a pretty good mechanic to keep ANY car going for over 400,000 miles. Randy stays busy but he is always happy to have new customers. Most of the time I see him, he is working on Mercedes and I think he knows more about them than the manufacturer. In addition, Randy answers lots of other questions I have at times, like do I really have to buy premium gasoline, should I drive a little further on a flat tire and so forth. He ALWAYS GIVES ME a perfect answer and I have complete confidence in him.

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