Webster's Import Service LLC

  • 4.7 of 5 stars
17 reviews

306 Grumman Rd, Greensboro, NC 27410, us

(336) 393-0023

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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Dec 05, 1997
Webster's have been rated the best mechanics in the Triad Area (Greensboro, Winston-Salem, High Point) for several consecutive years. This rating is by a reader's poll in a local magazine called Triad Style. A free publication that annual publishes a best of the best rated by readers.
Mar 20, 1999
I have a 1993 Twin-turbo Rx-7, R-1 edition. (The "R" stands for 'really way too much horse power'.) I'm a car nut, and I'm rediculously particular about my car. Webster's treats my car with the same care and attention that I would, if I knew how the heck to fix it. Webster's was voted "best garage" by the local paper several years in a row. Trustworthy, honest, knowledgeable and very hard working. They offer a free shuttle to work too, which is great! Best mechanics I've ever worked with.
Nov 25, 2009
I am one of the owners and wanted to respond to the two of the questions that are asked. convenience- While we do not open on Saturdays and Sundays, because we are a small independent family owned business, we go the extra mile to take care of our customer's needs, Monday -Friday. We open early,7:30 am and provide a shuttle service that tops all. We take our customers to work, home, school, the airport, or pretty much anywhere they need to go, so that their car is taken care of while they get on with their daily endeavors. When we built our shop, we knew it would be considered out of the way for some folks in Greensboro, yet that's where the available land was for purchase. There really is no reason to let the location of our shop interfere with folks getting great auto repair and maintenance.
Jan 12, 2001
These guys are listed twice - The full name is Webster's Import Service LLC 306 Grumman Rd Greensboro NC 336-393-0023 (this didn't appear in your listing). My daughter's car died on the road, Webster's towed it and diagnosed it with a blown engine. The cost of the repair was about equal to the value of the car. We ended up shopping for another car and brought it to them for inspection. They gave it a full going-over and made some recommendations, WITHOUT A CHARGE. Roger said, "we don't charge customers for this". But he also hadn't charged for diagnosing the first car! When we need repair work, he has a new customer now!
Nov 07, 2011
Nov 20, 2003
Roger and his group are outstanding - taken all our cars there for the last 10 years.
Aug 03, 2004
I loved reading all these reviews about Websters. My experience, though limited, has been very positive. They saved me about $250 on my 60,000 service compared to the dealer's price for the same service. The free shuttle service is so convenient and pleasant. I'm so glad a friend recommended this shop.
Feb 08, 2006
  • N/A
Very competent, I would not go to any other shop. We have been a customer for years.
Nov 07, 2011
Oct 28, 2008
These guys are a fair and honest repair shop. They won't be the cheapest but it will be fixed and will be fixed right.

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