Service Department Incorporated

  • 4.9 of 5 stars
2 reviews

1341 E Main St, Graham, NC (Swepsonville), NC 27253, us

(336) 578-8158


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Has ASE certified mechanics
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Apr 20, 2009
They have worked on my Explorer on several occasions. They have always been fair and competent in their service and knowledge. They have even fixed my car one occasion and did not even charge me. Also on one another occasion, after they had repaired my car, I discovered that something else was now wrong. I immediately thought that they had caused this in the process and I took it back to them. They immediately fixed the problem and only charged me for the part. I later discovered that they could not have caused this problem and did not have to fix it for free, but they did without any hesitation or negotiating from me. I had been using mechanics in the Chapel Hill area and found to be very expensive and difficult to talk to about my car and its problem. It is nice to find someone that will honestly tell you that something does not need to be fixed when most other mechanics would take your money without hesitation. ItÂ's clear they want to do the right things to keep customers coming back. Â….PS. They are not located in Graham anymore. They are now on Main St in Swepsonville.
May 10, 2019
  • Caswell
I have had my cars serviced here for years. They are friendly, dependable, competent, and reasonable in price. I tend to keep my cars for a long time and depend on the Service Department to do my repairs without raking me over the coals on price. My only complaint has been at certain times of the year, the have so much work I have to wait to bring a car in.

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Geocoding courtesy of USC Spatial Sciences Institute