Wasp Automotive

  • 4.5 of 5 stars
77 reviews

4906 Meadow Dr, Durham, NC 27713, us

(919) 572-2886

Email: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.8/5
They are competent
4.9/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.6/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
4.9/5
They are always honest
4.8/5
I would use this mechanic again
3.4/5
I would recommend this mechanic to others
3.4/5
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Dec 18, 2007
Wasp Automotive was very nice about doing an inspection on my car even though it was after the posted closing hour. The inspection was a quick and painless process for a reasonable price. The waiting room was a nice place with amenities like couches, herbal tea and complimentary internet access, and afterwards the staff gave me very helpful information about what the inspection entailed. Wasp Automotive is on an out of the way street, so you know it must be good to stay in business. Overall, a place I would definitely take my car back to.
Dec 20, 2007
WASP was recommended by a friend and I have been very happy with their service. I have been bringing my car to wasp for 4 years and never had any problems.
Nov 18, 2009
wasp is the best! they've kept my old subaru running strong for many years. i will only own cars that wasp will work on because they are the only mechanics i've ever trusted. and their customer service is top-notch.
Nov 06, 2011
Nov 18, 2009
I've had nothing but good experiences with this shop. They take the time to explain repairs and do the work well with factory parts. Once they found a sheared bolt that was creating ride issues--I was told elsewhere that it was a wheel that needed replacing (that was my next destination). They even talked me out of some expensive maintenance that was excessive from their experience. I can't be happier with the level of service and quality of work they do on my Accord and Camry.
Jun 22, 2008
I have never had mechanics that I trusted as much. I've been a customer for 15 years. Every person in the shop is a gem. They treat women and men exactly the same, and there is humor all round as well. The best!
Nov 18, 2009
These guys are great! Very friendly, and I actually TRUST them! I always feel gouged when I take my wife's car to the dealer, but Wasp gives a square deal. They specialize in Japanese models.
Nov 18, 2009
I never thought I'd find honest, competent, smart, hard-working mechanics. But these people are all four, and I've been going to them exclusively for over 10 years. I need to move out of state, and I'm very concerned about being able to find someone that I trust. I might just drive the 400 miles back to Wasp Auto for anything major. My car has over 150k, but because they take care of everything (and don't do anything to the car that's not necessary), I feel like I have another hundred thousand miles to go. I don't generally take the time to compliment someone who is simply doing their job, but I need to impress upon you just how good these folks are. They do more than the job--they take care of the car and of me, and always talk to me like it matters to them that I understand what is going on. Dealing with them takes all the headache out of fixing and maintaining my vehicle.
Nov 18, 2009
I have been using WASP Auto since 1990. I won't take my vehicles anywhere else and I highly recomend them to anyone driving a Honda, Toyota, Subaru, or Mazda. My new cars have never been to the dealer for service and I trust Pete and Phil to repair my cars. Where else would you find a mechanic who would tell you to get rid of that 1984 Civic (it was 15years old at the time) because they were afraid that it would end up broken down on the side of the road. I finally took Pete's advice and bought a Toyota Tacoma and that truck never went to the dealer.
Nov 18, 2009
This shop is wonderful. I often read reviews online but have never posted one before - however, I felt compelled to say something because of the terrific service Wasp auto has provided to my wife (Toyota) and me (Subaru). Not only are they trustworthy, they have great prices. For example the first time I took my car in, they changed the oil for less $ than it costs at one of those oil change express places, and they rethreaded the oil pan because it had been screwed up elsewhere. They always call you before doing anything, and they actually have encouraged me on occasion not to fix things that they felt weren't important / wouldn't cause me any trouble. They will take you to work or the airport while your car is being worked on. It's nice to have piece of mind when dropping you car off.

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