Northgate Express & Auto Service
1130 W Club Blvd, Durham, NC 27701, us
(919) 286-0613
Email:
Website URL:
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 5.0/5 |
| They complete the work in a timely manner | 5.0/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 4.7/5 |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | 4.7/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 5.0/5 |
Reviews
Mar 18, 2007
Very fortunate to have Northgate Express very close. Tommy
is a great guy to work with, very knowledgible. He takes
the time to explain the problem is and how they would
correct it. The charges were always very reasonable. It
he feels that they can't do job, he will tell you and then
recommend mechanics and shops who can do the job. Their
recommendations have always been on the money; the guys
were competent, honest, and did great work. The are
located immediately adjacent to Northgate Mall so no need
to sit around the waiting room. Five stars to these guys
Mar 05, 2009
I have been going to Northgate Express since day one and
have got to say the guys there-Tommy, Chuck, Mike and all
the others are the greatest anywhere! They treat everyone
with respect and honesty even us females. When I had
problems with my 2002 Malibu they checked it out and told
me what needed to be done and how much it would cost. I
could not afford it at the time so they kept an eye on it
and nursed it along until I could get it fixed. During the
time I became quite hyper about being able to get from
point a to point b, but Tommy would reassure me. He must
be the most patient man around. I got it fixed and no more
problems except my hyper. Thanks guys,love ya!
Dec 29, 2004
Tommy and Chuck, along with 4 others have been working in this location for
almost 100 years.
They are first-rate. If they can't do a repair (e.g., transmission overhaul,
front-end alignment) they will recommend a garage they have confidence in.
Very friendly, legit people.
Also sell some of the cheapest Shell gas around.
Right next to Northgate shopping center, so you can work the mall during a
repair if you choose.
Geocoding courtesy of USC Spatial Sciences Institute