Performance Auto Collision Center

  • 3.4 of 5 stars
2 reviews

3423 South Blvd, Charlotte, NC 28201, us



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Does body work
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Oct 12, 2013
  • RaceCarGrl
Horrible experience, highly unethical business practices! We got a call from this shop after being in an accident and they lied to us and said that they were working with our insurance company, and that we needed to bring in our truck in order to get started on our claim. When we discovered we had been tricked, my husband went to go pick up the truck and they wouldn't give it to him unless he paid them $450 in CASH!! He had to go to a bank to withdraw the money to pay their ransom. When I called to talk to them about it they said that since my husband "ignorantly" signed their paperwork that had the fee for not getting work done at their shop in the fine print then they felt their actions were justified. We have filed complaints with the BBB and our state attorney general for consumer fraud.
Oct 14, 2013
  • Performance Collision Center
I was floored when I saw this review. I have never heard a bad thibng about this company. I have referred my friends and family to them and they have never had a bad experience either. They are accomidating, thorough, personable and provide a great service. I have a lifetime garauntee on all my repairs as well as my family and we have NEVER even had to bring the vehicles back at all due to the excellent repair job they have always provided me and my family. I am sorry to hear that anyone has had a bad experience but, I am sure it was a misunderstanding and should be taken as such.

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Geocoding courtesy of USC Spatial Sciences Institute