Compact Car Service

  • 5.0 of 5 stars
31 reviews

6177 E Independence Blvd, Charlotte, NC 28212, us

(704) 567-7797

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Hours
Mon-Fri 8:00-5:30pm
Specialties
Happily gives binding estimates
Guarantees all work for at least 12 months or 12000 miles
Reminds you when routine maintenance is needed
Road tests vehicles when appropriate
Keeps track of your cars repair history for you
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.9/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
4.9/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
May 24, 2004
The guys at Compact Cars are great. I have 2 Hondas which I take there regularly for service, and will only consider replacing my current cars with Hondas or Acuras in the future just so I can take them to these guys for service. Even when just taking the car in for a basic oil change, they throughly look over the entire car for any potential problems or repairs that are on the horizon. They always take time to sit down with you and throughly explain the current condition of the car and any potential concerns. When a repair is needed, they offer as many repair options as possible (i.e. used parts vs. new parts), as well as when repairs are recommended vs. when they are necessary.
Jul 22, 2004
Johnny Parker and Joe Rebynski's expertise has saved me hundreds of dollars because they fix problems, not just replace parts. For example, Johnny replaced my starter contacts instead of the whole starter, a difference of over $200. I could think of many other examples during the combined 190k miles that I've taken 2 cars to them. They only work on Hondas and Acuras, so they know their trade. Maybe this is why my '90 Accord was still going strong when it met a premature death by accident at 244k miles, and my '92 Acura Integra still BURNS NO OIL AT 223k miles!
Nov 11, 2004
I took my 2002 Honda Accord here based on Car Talk Mechanix Files. I was tired of getting ripped off at the dealer. They replaced rear brake pads on first visit and said the front pads were good for another 5,000 miles. On a later visit they replaced the front pads. They took time to explain my options and I was very pleased with the service and price. I'm very, very, sceptical when it comes to car mechanics and I have a very good feeling about this shop. They have earned my business!
Jan 24, 2005
These folks are exceptional in their field! We no longer even have a Honda, but we've had several in the past and Compact Cars has our complete confidence. Our adult daughter is still driving a Honda; they are taking care of her in the same manner we came to expect. Over the years, we have referred many friends to Joe and Johnny -- nobody has been disappointed. They are big supporters of our local NPR station WFAE so you just know they're good ... right?!
Jul 15, 2005
If you're within fifty miles of Charlotte, don't buy anything but a Honda, and don't take it anywhere but here. When I was a broke college student, they nursed my 1980 Accord with 200,000 miles on it through four years of shoestring-budget maintenance. I almost couldn't give them the full five stars for "reasonable" price, since pretty often Joe's price was unreasonably low! I think sometimes they took it easy on me just to keep me safe and on the road. The only time they didn't get it exactly right turned out to show even more how great they are: Two things on the car were broken, and they only fixed one, thinking that would do the trick. When the car acted up a couple weeks later and I brought it back, they replaced the other part FREE! I stood there with my checkbook open and argued with them that in fact I owed them for both sets of work, but they'd have none of it. Maybe they were just afraid my check would bounce :-)
Aug 22, 2005
I have been using Compact Car Service for ten years. I will only purchase Hondas because I can trust them implicitly. When my 92 Accord hit 100,000 I would bring it in every six months and tell them to do whatever needed to be done for under $1000, I did not need to be contacted first. I never paid more than $150 on one of these stops. To date, I have referred 12 individuals to them and all have been thrilled.
Oct 04, 2005
A rare combination of integrity and competence. Actually talked me out of things I didn't need that the dealer wanted to do for me, which saved me major dollars. Highly recommended.
May 08, 2006
  • N/A
The only place to get your Honda worked on!
May 08, 2006
We've been taking our Hondas to Compact Car Service since 1993. I had an '86 Prelude that needed a clutch and they were 2/3 the cost than the dealerships. When I mentioned them to my brother (a mechanic), he said then that Johnny was the Honda God that could diagnose anything with a brief description. Compact Cars kept the life in my prelude for 235,000 miles until I traded it. We still own a '95 Accord with 192,000 miles on it that has never been touched by another service department (except for warranty work). As long as Honda makes good cars, we will continue to purchase them. As long as we own a Honda, it will only be serviced at Compact Car Service.
May 20, 2006
My Honda Odyssey needed major routine maintenance as well as 'check engine light' service after 100,000 miles. The estimate as well as the itemization of the repairs from the dealer was simply ridiculous. Moreover, the dealer couldn't explain why my trusted vehicle needed all those parts to be replaced to resolve the 'check engine light'. I took the vehicle to Compact Car for the first time and pleasantly surprised with the level of knowledge, courtesy, quality and last but not least the price. I will most certainly be returning to Compact Car with confidence for all future repairs and maintenance.

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