A Better Wrench

  • 4.9 of 5 stars
3 reviews

102 Northfield Dr, Chapel Hill, NC 27516, us

(919) 929-6921


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 06, 2011
Oct 03, 2009
These guys are THE best. I have a Mercedes E320 with 250K miles that they have been servicing since I discovered them. They FIX things, as opposed to replacing. My first experience with them was when the Check Engine light came on. All mechanics I consulted (including the Mercedes dealership) diagnosed the same problem and said the heads would have to be replaced ($$$$). It is a design flaw in early 2000's E320's. Better Wrench has researched the problem and found a way to drill holes in the heads at strategic positions to allow access to FIX the problem. Saving me about $8000. It has run flawlessly for the following 50K miles. Today, I had a transmission problem after spilling a Coke into the shifting mechanism. I called them, they fitted me into their busy schedule, diagnosed the problem, gave me a loaner, and will probably have me back on the road (in my own car) later this afternoon. The ONLY problem is that they only service Mercedes and BMW's, so I will have to continue buy expensive, overpriced German vehicles. Saervice at A Better Wrench is worth it, so I will bite the bullet and continue to use them FOREVER.
May 11, 2011
ABW is always prompt, friendly, professional and well-priced. They're the best for my 1985 Mercedes!

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