Auto Logic
200 W Main St, Chapel Hill, NC 27510, us
(919) 933-6609
Email:
Website URL:
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About this shop
- Hours
- Specialties
- Has ASE certified mechanics
- Loaners
- No
- Notes
Score card
They are always honest | 4.4/5 |
They are competent | 4.4/5 |
Their repair price is reasonable | 3.5/5 |
They complete the work in a timely manner | 4.2/5 |
They respond well when they screw something up | 4.3/5 |
They take the time to explain the problems and necessary repairs | 4.4/5 |
They treat male and female customers in the same manner | 4.4/5 |
They are always honest | 4.4/5 |
I would use this mechanic again | 5.0/5 |
I would recommend this mechanic to others | 5.0/5 |
They fix the problem the first time | 4.3/5 |
The shop is located in a safe neighborhood | 4.5/5 |
The hours of operation are convenient for customers | 4.2/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.0/5 |
Reviews
Jun 30, 2010
My car, an '03 Honda CR-V, was showing signs of severe brake
problems. When I called Auto Logic, their schedule was full
for the next week, and the following week they were
scheduled to be closed for their summer vacation. But
because safety was a concern, they not only fit me in for
the brake work to be done, they made time to have a
technician verify the severity of the safety issue prior to
my appointment. This is only the most recent example of Auto
Logic's willingness to do right by me. Every time I've
brought one of our cars to them, they've treated us honestly
and fairly, and their work has been excellent.
While I paid a lot for this most recent visit, I trust
that the cost was fair because it is matched by at least 2
previous visits when I brought my car in for work that ended
up not needing to be done, and I was not charged for the
appointment. Gene, Marianne, and their staff are friendly,
interested in customer safety and satisfaction, and are
obviously driven by something other than mere profit motive.
The folks at Auto Logic engender a kind of trust that is
increasingly rare, especially in service-oriented companies
whose customers don't have anywhere close to the knowledge
base necessary to overcome shady tactics. If Auto Logic is
invested in maximizing profit, it does so by creating a
loyal client base, rather than by gouging its clients. In
other words, Auto Logic is my preferred auto repair company
and I'll return as long as they'll have me.
May 05, 2014
- unctarheel
I have used Auto Logic for years. Trust them explicitly.
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Geocoding courtesy of USC Spatial Sciences Institute