Auto Logic

  • 4.4 of 5 stars
32 reviews

200 W Main St, Chapel Hill, NC 27510, us

(919) 933-6609

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Hours
 
Specialties
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
4.4/5
They are competent
4.4/5
Their repair price is reasonable
3.5/5
They complete the work in a timely manner
4.2/5
They respond well when they screw something up
4.3/5
They take the time to explain the problems and necessary repairs
4.4/5
They treat male and female customers in the same manner
4.4/5
They are always honest
4.4/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Nov 06, 2011
Nov 06, 2011
Jun 19, 2010
I only came to this mechanic a few times before I had to move away - but I'd strongly recommend them for anyone in Chapel Hill/Carrboro. Mechanics are excellent - complete work quickly, and do the job well. I've been to many mechanics where I left in tears, frustrated because they could not give me a good explanation for why I needed repairs (that cost several hundred dollars). Needless to say, this never happened at auto logic - in fact, they went so far as to warn me when repairs were likely going to come up, so I could save some money for them! People are very friendly, and by keeping the mechanics on salary, I don't get a sense that they're trying to sell you stuff you don't need. Oil changes will cost a little more than other places, but you save money on EVERYTHING else - so I think it's well worth it. They send you reminders of maintenence that you need on your car, which is nice when you're busy and tend to lose track of that stuff. What a great shop. I can't say enough.
Jun 19, 2010
I took my Volvo to auto logic for about 7 years. It is IMO the best shop in the triangle. I wish there was as good a shop in New york city. They are extremely competent, careful, and explain the situation well. FAR superior to the nearby dealer.
May 26, 2007
Auto Logic has worked on our cars for almost 20 years. We've never had a serious disagreement. They are honest and competent -- what else can you ask for. Sometimes something I think is seriopus they find is minor, and sometimes it's the other way around. But they always can and do explain what was wrong and what is needed. And stand behind the work. They also have led the way locally in being environmentally responsible with liquids, old parts and other potentially toxic materials. They are the best.
Jun 21, 2008
After my 1999 Subaru Forrester L broke down on the interstate and was towed to Auto Logic, they quickly diagnosed the problem, researched the available parts, and gave me a reasonable quote to replace the engire. More importantly they gave me an honest opinion rather than talking me into anything and charged me nothing after keeping it for a week when I decided to sell the car to a salvage yard instead. I would definitely recommend them and plan on returning when my new car needs service.
May 04, 2009
I trust this shop, and I don't mind paying a little more for a job I know will be done correctly. They recommend a "maintenance check" every 15k miles, instead of having a packaged services at specific intervals (60k, 75k, etc.). That way, you are only getting what you need done. The downside of this system is that there's a chance you won't get your car back the same day if something major-ish does need to be fixed. This has happened to me 2 out of 3 times on "maintenance check" day. It's a little frustrating and does make me wonder if they are a little too busy...
Nov 06, 2011
Nov 06, 2011
Nov 06, 2011

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