P & A Smith Auto Maintenance

  • 4.8 of 5 stars
22 reviews

130 Woodwinds Industrial Ct, Cary, NC 27511, us

(919) 467-7016

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Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.8/5
They are competent
4.9/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.7/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
4.9/5
They are always honest
4.8/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.9/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.6/5
Dec 30, 2010
A number of years ago, I was very happy to have found P & A Smith. They have done a lot of work on our Volvos. Jack has always been direct and forthright. After having been pleased with the work on the Volovs, we decided to have our '95 Toyota T100 worked on. Unfortunatley, Jack did not handle this situation. It appears that we have been hosed. We were given quotes for labor (and afterwards) found out should have taken only a fraction of the time (ie: removing an oil pan should not take 9 hours as we were told). In addition, the representative lied to us several times during this entire ordeal. Like the old saying goes: "it's always disappointing to get disappointed". I suppose that the search for a different mechanic is on.
Mar 30, 2011
P and A Smith Auto has had multiple chances to take me for a ride with my 2005 Volvo S40. Other shops and dealers have told me I've needed to replace my Mass Airflow Chip, to the tune of $600, but P and A Smith determined the problem wasn't with the Mass Airflow Chip, but with the road temperature sensor that was providing faulty temp readings to the entire engine/AC system. $90 bucks of parts and labor later, the car is still running like a champ. They are a little far from where I live, but I'll gladly continue coming to them for all of my routine maintenance, because I appreciate honesty. And, they're really stinkin' nice guys, I enjoy chatting with them while we're filling paperwork out or waiting in line.

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Geocoding courtesy of USC Spatial Sciences Institute