Cox Toyota

  • 3.2 of 5 stars
4 reviews

2475 N. Church Street, Burlington, NC 27217, us

(336) 226-6361


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Reminds you when routine maintenance is needed
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Feb 17, 2007
IN a time of slack dealership, Cox Toyota is a beam of bight light ! I didnt buy my cars from them ( due to a move ), but, they have always treated me like one of the family - Super nice , honest folks - Id highly recomend them to anyone !
Feb 19, 2008
great shop, really nice folks, can proudly reccomend to anyone.
Feb 19, 2008
They are extremely up front and informative about what is wrong with the car and what options you have to address it, including what will happen if you do nothing. Their best service person is Peggy Young who is extremely knowledgeable and very good at explaining the technical details of what needs to be done. Their entire service staff is wonderful. Their repair prices are very reasonable and their are completely honest. They are the best service department and car dealership I have ever had experience with, over 40 years. I go there (25 miles away) instead of a nearer mechanic because they are so good.
Mar 28, 2013
  • Parts Man
My vehicle was due for the 90K service, timing belt and water pump replacement and an oil change. After the oil change the service adviser told me that I had a very bad oil leak at the main bearing seal and had a leak from the water pump at a cost of $2100. I had to go out of town the next day and I told them that I will wait until I came back. I did not lose any coolant or oil which I check weekly. On my return to the area, I happened to go to an independent garage and asked for a quote on changing the timing belt and water pump. They would only use Toyota parts and not after market products and would charge $1100. I said them proceed, I happened to drop by a little later and saw the original water pump and could not find any sign of a leak (anti=freeze)always makes a mark on the metal and the gasket if it leaks. The oil leak was non-existent also. I have talked to Miss "Peggy" who said that she's sorry for the misinformation, but there is nothing she could do. I asked her to remove my name from their advertising and she said she would but to no avail I keep getting flyers form them/ Cox Toyota is not honest and they will never see my business again for anything. Do not trust this dealer. The one in Greensboro is better and honest.

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