Mason Muffler Service

  • 5.0 of 5 stars
2 reviews

268 Haywood Rd, Asheville, NC 28806, us

(828) 252-6346


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Sep 05, 2003
The operator of the shop was taught the business by his late father, who also did excellent work. You must make an appointment before you get service, but the shop will give you a good estimate of the costs if you let him have a quick look.
Sep 20, 2005
I first took my car to Mason Muffler expecting my entire exhause system to need replacement. The noise was ungodly, and the clouds of exhuast, from both the front and rear of my vehicle, were extensive. My boyfriend had used Mason Muffler for all his previous exhaust system needs and praised them highly. I made the necessary appointment, dropped my car off on the appointed day, and waited to hear the verdict. Much to my delighted surprise, I was told I did not need a new exhaust at all, but only two pieces of hardware (of a bolt nature, I can not recall the proper terminology) replaced. One piece had been missing altogether and Mason Muffler replaced it at no charge to me. The other piece was stripped and would need to be bored out before it could be replaced, Mason Muffler unfortunately did not handle work of this nature. I had the work done at my regular mechanic's, and the repair failed after only a few weeks. This time Mason Muffler was able to handle the work, and I have not had a problem since. Over the past weekend, however, my exhaust began making a racket again, and inspection showed that the muffler itself was badly rusted. I called Mason Muffler yesterday morning, they made me an appointment for today, and I just got the car back, purring like a kitten and costing me only $48.

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