McCausland Auto Centers
2233 McCausland Ave, St Louis, MO 63143, us
(314) 645-3881
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | 3.7/5 |
| They are competent | 3.7/5 |
| Their repair price is reasonable | 5.0/5 |
| They complete the work in a timely manner | 4.3/5 |
| They respond well when they screw something up | 3.0/5 |
| They take the time to explain the problems and necessary repairs | 4.3/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 3.7/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 4.3/5 |
| The shop is located in a safe neighborhood | 4.7/5 |
| The hours of operation are convenient for customers | 4.3/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.0/5 |
Reviews
Mar 31, 2005
The owner of this place is so honest and never
condescending to me, which is something I've experienced
at many other repair shops. Helpful and fair, they
recommened waiting on certain repairs "you have about 6
months left on that" instead of trying to oversell me
stuff all the time. I recommend this place to anyone win
town who asks.
Oct 10, 2005
after reading the other comments on this shop - I knew I had
to write in -
they all could not be more right!
Bill, the owner, has to one of the fairest mechanics I have
encounted in quite awhile.
I highly recommend!
Jun 28, 2014
- SLSSTL
I don't know why it took me so long to figure out how dishonest they were - the guy I talked to actually offered to write me a fake receipt the first time I was there so I could get an emissions waiver. The next time we were there it was for an accident - their estimate was $1200 but my insurance adjuster said only $880 of that was actually necessary - and two years later it's been fine with only that much done. The final straw was a year ago when a check engine light came on in my daughter's old car and they charged $90 for the diagnostic and said it would be $800 to fix. Took it to another mechanic who said it really wasn't necessary to fix it until her registration inspection was due, but if she wanted it fixed it would be $120 max. Needless to say, he's now our new mechanic...
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