Kruses Auto Center LLC

  • 4.9 of 5 stars
6 reviews

901 N 4th St, St. Joseph, MO 64501, us

(816) 364-5939

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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jan 16, 1999
Purchased a 1995 Honda Civic from local dealer, used but low miles, pricey but "had been gone over from stem to stern by their shop and was in good condition". After a few weeks of use, was observed to overheat in traffic and had mysterious loss of small volumes of collant. Back to dealer, now problem just add. To Kruse's for tune-up and diagnosis. Problem: couldn't get #4 plug out of the head. Finally, with great care was removed. At that time, Dave came out of the shop, sat down and with the expression of the surgeon who has to tell the family that the appendix was widely spread cancer said: "Too bad you didn't bring it in before. We saw this one about a month ago, couldn't get the plug out, advised owner that he might have a head gasket problem and God only knows what else." He decided to trade the crate. Several hundred later I have a great running car but could have bought a new one for what I have in it. Several lessons learned. These fellows can do Jap and German cars, I have seven vehicles, all but two are foreign (Honda, Merc and BMW) There is no BMW or Merc dealer within 50 miles.
Jul 07, 2000
  • N/A
Jap cars. Why not Jap and Kraut cars. The wars over and sometime what is politically correct is also the right thing to do. So, how about japanese and german cars. Thanks ed
Nov 07, 2011
  • N/A
Aug 23, 2008
My creampuff (30k miles) '93 Buick Century's a/c went from blowing cold air to blowing warm air overnight. My former mechanic took a quick look and said "needs a new compressor" and estimated cost @ $750. Took it to Kruse's and they quickly found the problem to be a faulty switch. It was ready when promised, and saved me several hundred dollars. They are now my regular service center.
Mar 09, 2009
I first became acquainted with the shop when I worked nearby in downtown. Now that I work on the other side of town I still take the time to go down there. They are very honest and very competent. I've taken my car in suspecting big problems before, and told them so, and they have taken the honest way out and given a real diagnosis instead of taking advantage of the situation to their benefit.
Apr 09, 2010
I took my Saturn to Kruse's after a repair shop in my town could not fix our problem. Even though the tow was expensive, it was well worth it. I have never been treated so well or met mechanics as knowledgeable as the folks working here. A problem that had eluded the previous shop for two weeks, Kruse's found the same day the car went into the shop! They called me with the specifics of the problem, and how it would be repaired. The estimate they gave was very close to the actual total, and the price for the repair was very fair. I am so happy I went to the Car Talk website and looked at the reviews. I will certainly be using this shop in the future!

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