Len's Auto Repair

  • 4.7 of 5 stars
4 reviews

8701 Lackland Rd, Saint Louis, MO 63114, us

(314) 427-2330


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jun 24, 2006
When I thought I needed front & rear brakes, they checked and explained that I didn't need the back brakes yet and that I could expect about another year of my driving habits on the rear brakes. The price for the premium front brakes was lower than the national chains that do brakes. I was told by many shops that I needed a new/rebuilt engine for my 96 Ram and then Len's told me of other options, they tried them and then applied part of the cost towards the new engine when the other options didn't work. Their estimates are always very near the actual cost and they explain what might affect the estimate before they begin the work. If anything is different, they call you for your approval before proceding. Vehicles were always done by the promised date. I trust them so much that I have them do the repairs on Mom's vehicle too.
Jun 24, 2006
Had safety inspection performed. They decided that a part of the front end needed to be replaced. Necessary? Maybe. Expensive? Most definitley. Being retired and on disabiliry I have to watch the dollars. They have been in business at the same location for many years. Just built a new building. Perhaps they're trying to pay it off early! Owner (although retired) still comes to work. Len (who the shop is named for) is a good man. His son now runs the place.
Jun 29, 2010
  • N/A
Will keep going back. Earned my trust.
Dec 12, 2010
My husband is mechanically competent but occassionally we have to take our vehicles in because he is too busy or its too much for him. John, the owner, has been kind enough to answer questions for us even when he knows we are doing the work ourselves. They are very good about giving accurate estimates regarding the cost of the repair and how long it will take. If something isn't fixed the first time, this has only happened once to us, they will continue to work on it till it is fixed. We have been taking our vehicles there for 20 years. A wonderful neighborhood machanic!

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