Goodman's Auto Repair

  • 3.5 of 5 stars
4 reviews

904 2nd St, Platte City, MO 64079, us

(816) 858-3060


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Guarantees all work for at least 1 month or 1000 miles
Road tests vehicles when appropriate
Happily gives binding estimates
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jul 31, 2003
Good fair prices, Quick and Honest
Oct 16, 2003
I continually ask them to check the brakes on my wife's car because I know how she drives. There have been opportunities for the shop to sell me brakes and they said that it was unnecessary. I have never felt they did anything that was for their profit, but only for my service which is why I go back.
Jun 28, 2004
I have taken three different cars in for various reasons and have always felt like I got the correct information about what was wrong and what it would take to correct it. Keep up the good work !
Feb 13, 2014
  • NotMe
We took the car in for an inspection. It was quick and the folks were polite. The vehicle failed the inspection due to rear brake inside pad being 1/32" thick (apparently at the minimum). They said we could return within 20 days for the inspection after the break was repaired. I purchased the parts and set out to replace the pad and disk. My first problem was that I could not remove the wheel studs. I put the tire wrench on one then stood on it. Then bounced on it. Then grabbed the wheel well and pushed down with all my might applying at least 200+ ft-lb tourque. No go. I then grabbed the impact wrench. After over four seconds of impacting, the nut started to rotate. So, if I were on the road with a flat, this would have been a tow truck moment. I then pulled off the calipers and realized the pads looked thick. I then measured the pad thickness with a digital dial caliper. The inboard pad thickness was 5/32 tick, not 1/32". The outboard pad was 1/4". So, the pad was 5 times as tick as the mechanic stated. I called the shop and indicated that they needed to talk with the technicians about over torquing the wheel nuts. (I was polite.) I then talked to them about rescheduling to get the car reinspected stating the mechanic must have made a mistake or the instrument provided an erroneous figure. The mechanic said there was no error and almost immediately offered to turn over his mechanics number so I could report him. I assured him my intentions were only to resolve the issue, not cause him problems. I offered to take the car back to him so he could remeasure it. He then proceeded to tell me that for a lousy $20 I wanted to jeoperdize the safety of my wife. I assured him that the pad, being 5 times over the limited thickness was safe and that the parts for this Canadian made car were about $200 since I would also need to replace the disks. (I later double checked the Orilley parts and the total was actually only about $135 with tax.) They had offered to do the service for $312.64. I stated that since he was unwilling to complete the inspection as the receipt states, that I would like a refund. He then complained that the state doesn't pay him enough for that and I should get my car inspected elsewhere. OK He let me know I had already wasted 30 minutes of his time with the car inspection. I assured him I had lost half a day rounding up the parts, removing the wheel, brakes then reinstalling them and returning the parts. So, am I satisfied. No. Could I have been nicer. Probably. Could he learn something about customer relationships by admitting that the nuts were overtightened and that he may have made an error in his measurements. You betcha. This is not to say they are bad mechanics. I haven't had them do work for me so I can't tell. I am sure they are fine other than the errors previously stated.

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