Dependable Automotive
About this shop
- Hours
- Specialties
- Specialities:
- Loaners
- No
- Notes
Score card
| They are always honest | 3.8/5 |
| They are competent | 3.3/5 |
| Their repair price is reasonable | 3.5/5 |
| They complete the work in a timely manner | 4.0/5 |
| They respond well when they screw something up | 3.3/5 |
| They take the time to explain the problems and necessary repairs | 3.8/5 |
| They treat male and female customers in the same manner | 3.3/5 |
| They are always honest | 3.8/5 |
| I would use this mechanic again | 1.0/5 |
| I would recommend this mechanic to others | 1.0/5 |
| They fix the problem the first time | 3.0/5 |
| The shop is located in a safe neighborhood | 4.3/5 |
| The hours of operation are convenient for customers | 3.3/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 3.0/5 |
Reviews
Jul 03, 1997
Ralph is a great guy and a great mechanic.
Jan 03, 2002
Very good mechanics,always pleased with all repairs they have done!
Nov 07, 2011
Jan 06, 2017
- RobD
HORRIBLE!!!!! AVOID!!!!! Wife's car got towed to right before Christmas when it broke down. We live a couple hundred miles away. They said the plugs were bad and replaced them. They car still had a misfire and they said it was most likely fuel injectors. She drove it home with the misfire so we could have her home for the holidays. Our mechanic looked at it and found that the #1 spark plug had NO gap. They installed a faulty plug. Owner did not want to handle the issue and after almost 10 minutes of a near 15 minute phone call gave me a number for a warranty company and the eventually hung up as he "could not do anything". As an owner of a small business there is ALWAYS something that can be done for customer service. DO NOT RECOMMEND if they cannot even visually inspect plugs before installing because they are "pre-gapped".
Geocoding courtesy of USC Spatial Sciences Institute