Metro Automotive, St. Paul MN

4.8 of 5 stars

9 reviews

675 Snelling Ave N, St. Paul, MN 55104, us

(651) 829-8988

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About this shop

Hours
Specialties: Specialities:
Loaners: No
Notes

Score card

They are always honest	4.8/5
They are competent	4.9/5
Their repair price is reasonable	4.4/5
They complete the work in a timely manner	4.9/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	4.8/5
They treat male and female customers in the same manner	4.9/5
They are always honest	4.8/5
I would use this mechanic again	5.0/5
I would recommend this mechanic to others	5.0/5
They fix the problem the first time	4.6/5
The shop is located in a safe neighborhood	4.4/5
The hours of operation are convenient for customers	4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	4.4/5

Very courteous, reasonably priced, professional shop run and closely supervised by the owner. Responds also to input from customers regarding, for instance, how much do I really want to spend on this car given its life expectancy, etc. (I have old cars, both foreign). A little awkward to get there, definitely helps to have someone pick you up, though it's not too far from University and Snelling Avenues.

Jan 03, 2003

Had these guys take care of a bunch of overdue preventive maintenance items. They were competent, didn't keep the vehicle an extra three days, and didn't try to BS me into getting unnecessary extra stuff done.

Nov 06, 2011

Jun 04, 2008

I followed Brian when he left Loyd's Automotive to open his own shop in the early 90's. He is the only "doc" my old truck has ever known and he and Joe do a great job. I highly recommned them whenever a freind is looking for a good, honest and reliable mechanic.

Jun 07, 2004

I love my '94 Saturn (my first car!) but it does have nearly 200,000 miles on it and is falling apart and one day, started to pour smoke from under the hood. I took it in Metro and not only were they friendly, knowledgeable AND competent, they treated me with the utmost respect. When we found out that the replacement parts would cost much more than the car was worth, the guys at Metro got creative gave me 3 options (ranging from $115-$890) on how to fix my Saturn, depending on how much I could put into it. They were understanding of my college budget and are the most honest guys around. They ended up not having to replace anything more than a belt and were able to get the car back up and running THE SAME DAY!! Looks like I escaped sending the Saturn to the glue factory once again!

Jan 08, 2006

Brian and the guys at Metro Automotive have been working on my family's cars for the last 10 years. They are incredibly flexible and always complete the work faster than I have expected. They guarantee their work and have amazing customer service.

Aug 21, 2006

I have used Metro Automotive many times in the last 10 years. I have always been really impressed with the staff there. They are courteous and knowledgeable, and are always competent. The most important thing about them is that I can trust them. I know very little (read: nothing) about cars, and I have never felt that they were seeking to take advantage of me in my ignorance. They always provide several options and don't push toward the most expensive one.

Jun 07, 2013

haywire

I call Metro Auto the "Mayo Clinic of cars." They are so great at diagnosing and fixing it right the first time. They aren't the cheapest up front, but in the long run definitely...because you don't waste time repairing the wrong thing or multiple things. Brian, the head of the shop, has been like a caring brother, doing what he would for his own family member. I totally trust him. He has also helped me from afar when I've been in a pickle related to cars. He's an amazing person and his shop is the best. I couldn't ask for more, as they are fantastic and highly skilled mechanics, a well run operation, a locally owned shop that has had the same mechanics since the start over more than 15 years. It's great to have really seasoned mechanics working on your vehicle and to know you are supporting a locally owned shop rather than a large chain. It's the best of all worlds.

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