Advanced Automotive Service
1275 E Cross St, Ypsilanti, MI 48198, us
(734) 484-0770
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About this shop
- Hours
- Specialties
- Specialities:
- Loaners
- No
- Notes
Score card
| They are always honest | 4.2/5 |
| They are competent | 4.7/5 |
| Their repair price is reasonable | 3.6/5 |
| They complete the work in a timely manner | 4.0/5 |
| They respond well when they screw something up | 3.9/5 |
| They take the time to explain the problems and necessary repairs | 4.3/5 |
| They treat male and female customers in the same manner | 3.9/5 |
| They are always honest | 4.2/5 |
| I would use this mechanic again | 5.0/5 |
| I would recommend this mechanic to others | 5.0/5 |
| They fix the problem the first time | 4.4/5 |
| The shop is located in a safe neighborhood | 3.9/5 |
| The hours of operation are convenient for customers | 4.1/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 3.9/5 |
Reviews
Nov 06, 2011
Nov 06, 2011
Jun 06, 1997
i enjoy working on my own cars, but when i have a problem, i talk to tom about it. he'll point me in the direction of the fix so i can try to do it myself. usually i can, but if not, he'll gladly do it. tom excells in the electronics and computers on cars.
Jun 06, 1997
i enjoy working on my own cars, but when i have a problem, i talk to tom about it. he'll point me in the direction of the fix so i can try to do it myself. usually i can, but if not, he'll gladly do it. tom excells in the electronics and computers on cars.
Jun 06, 1997
i enjoy working on my own cars, but when i have a problem, i talk to tom about it. he'll point me in the direction of the fix so i can try to do it myself. usually i can, but if not, he'll gladly do it. tom excells in the electronics and computers on cars.
May 25, 2004
Based on my first experience with them, plus the comments here, I have a lot
of confidence in these folks!
Aug 10, 2001
I took my car in for 30K maintenance and was very impressed with the quality of service provided. Everyone seemed not only professional and knowledgable but extremely pleasant as well. I was particularly impressed by the depth of their knowledge about Ford cars.
Sep 18, 2002
Ted and Candy have been our mechanics for 10 years now. I trust them so much that I bought my Taurus Wagon from them- but don't hold that against them ;-) They are honest, friendly, knowledgeable and listen to "CarTalk". What more can you ask for?
Nov 06, 2011
May 12, 2004
On the plus side - they took the time to look at everthing
I asked them to and took the time to discuss with me the
pros and cons of doing everything. On the minus side, the
price grew by about $80 for no apparent reason.
Additionally, they tried a hard sell on a VERY expensive
brake job which I declined as the brakes didn't have any
problems. A day after getting the truck back, the brakes
failed massively - coincidence? Perhaps he knew what he
was talking about in terms of the brakes, however, that
would have cost easily twice as much as any brake job I've
ever had done before. I think my final conclusion is that
1) they seem very competent. 2) the brake thing is
probably coincidence 3) their prices are as high if not
higher than the dealer. 4) I don't appreciate having the
price rise w/o notice.
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