Osborne's Garage LLC
59259 County Road 653, Paw Paw, MI 49079, us
(269) 657-5217
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 4.5/5 |
| They complete the work in a timely manner | 5.0/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 4.5/5 |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | 4.5/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 2.5/5 |
Reviews
Jan 23, 2004
Have used this garage for the past 8 years. Have worked on a number of our vehicles. On only one occasion were they unable to completely fix the problem and refused to charge me, even for evaluation. Six of the past 8 years, my work has taken me to other states for extended periods. In my absence they have always been gracious in the way they treated my wife when she took a vehicle in for repairs. Have consulted with them by phone when traveling and experiencing a mechanical problem. Saved me over $400 on an unneeded repair one garage was trying to sell me. Testament to their service is having to wait as much as ten days to get a service appointment. At local car dealer's shops the weight time is about two hours.
Nov 06, 2011
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