American Performance Electric, Starters, alternators, Batteries, Generators

5.0 of 5 stars

2 reviews

644 W. 11 Mile Rd., Madison Heights, MI 48071, us

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About this shop

Hours
Specialties: Happily gives binding estimates
Road tests vehicles when appropriate
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	5.0/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	5.0/5
I would recommend this mechanic to others	5.0/5
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	4.0/5

American Performance Electric specializes in automotive electrical service. I have had such good treatment from this shop I have to tell people about it. This shop is honest and reasonable. For example, just today I purchased a battery, installed with a 3 year replacement warranty for $50 for a Saturn SC2. 2 years ago, another shop charged me more than twice this for exactly the same repair in the same model car and it took 24 hours to get the car back to me. This is only the beginning though. I look after 2 Saturn SC2s for my son and I. 2 years ago, I took the second Saturn to this shop for exactly the same problem. They looked at it right away. Tested the electrical system right then, located the problem, corrected it, tested that battery and said it had a couple of years left. There was no charge. This made an impression on me after spending $120 for the same issue with another mechanic. The battery that had a couple of years was finally giving out over two years later, I made it back to this shop to have the owner take on my problem 10 minutes before closing. The very personable man tested the entire electrical system and had me in a new battery with a 3 year replacement guarantee in less than a half an hour (not 24 hours) for a very reasonable cost. This shop is my best kept secret. I hope you will give them a try. You will have a great experience.

Oct 10, 2013

twaite

Went in with a friend's car to get a second opinion on a suggested battery replacement by some other shop in the area. Seeing the positive reviews, from telephone to front door, these boys were the friendliest, most helpful and patient guys in this business. Without hesitation, they came out and did a full workup on the car and instead of other shops that want to replace everything that shows any wear on it at all, these guys were straight with me and told me the battery checked out just fine and could foresee some computer technical issues going on and could run a bunch of diagnostic tests but to avoid running me out of all that money, they suggested sometime to take it to a specialized dealer, have them use their special access into the computer and have them find the problem and then come back if I liked them with a 100% assured identification of the real problem. Jeopardizing potentially easy, fast cash, they seem to value honest business and loyal relationships with their clientele. I would recommend this place to everyone looking for a mechanics/car repair men, look no further!

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