Auto Surgeon Incorporated

  • 5.0 of 5 stars
5 reviews

1820 E Kalamazoo St, Lansing, MI 48912, us

(517) 374-8940

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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jun 15, 1999
Took the car in as it was running badly. They promised to charge only one hour for diagnostics, and spent part of three days finding the broken valve spring. Fully checked ignition and fuel system, and only charged $135 for all their time and the repair, and gave the brokens spring without asking. We have been back with similar results and tell our needy friends, and they are Auto Surgeon boosters now too.
Jan 15, 2000
I brought in a 91 Ford Escort with a variety of problems related to the control panel. Repairs were completed in a timely and cost-efficient manner. His estimate, based on my description of the problems, was very accurate. Note that shop is located on Kalamzoo Street, where a lot of repair shops are located.
Nov 23, 2004
They will tell what's wrong with your car, how they plan to fix it, and thne they will at a reasonable price
Jan 13, 2011
Took the vehicle in to drop it off after hours. Bill saw us, unlocked the shop to get the keys and discuss the problem. Had my son back on the road within 24 hours. Very honest shop. Had another problem (different than original issue) 2 days later with the exhaust system. Bill refered us to a local exhaust shop, that he called for my son to set it up. Bill explained my son had to be in class that afternoon and they rushed the vehicle through for a very reasonable price and got him to class. I will never go anywhere else!
Jan 16, 2013
  • Kiigan
This shop was fantastic. A friend recommended them to me because they had done major work on her and her partner's cars for a fraction of what they had been quoted at other shops. I had two belts replaced in my 2009 Hyundai Elantra, and they gave me a quote over the phone, got me into the shop right away, and were done by mid-afternoon. They were friendly and polite when I dropped off and picked up my car, and I plan to go back for any other work I need done. Highly recommend.

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