Prestige Imports

  • 4.5 of 5 stars
4 reviews

2919 29th St Se, Kentwood, MI 49512, us

(616) 957-4661


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 07, 2011
May 27, 2000
If you have a European car and live anywhere in West Michigan, go to Prestige Imports. They can fix any European car, no matter what is wrong. The shop is so clean you could eat off the floor. They screwed up ONCE. I had them change the tranny fluid in my '77 Mercedes 4-speed. When I checked the receipt, I found that they had put in 80W90 instead of Dextron. The mechanic came off his lunch break to change the fluid. I got the feeling that the whole shop, each and every mechanic, was embarassed at the mistake.
Nov 18, 2004
I've been getting my import vehicles serviced by these guys for over 20 years and I wouldn't go anywhere else. They also sell used imports and I've bought several with very good luck. If they don't have what you want in stock, they'll even find one for you if you're not in too much of a hurry. They've always done a ton of Volvo and Mercedes work and now I see they're working on a lot of Asian vehciles. So I think they'd be great for ANY import. I think honesty and competence are their biggest virtues. They know what they're doing and they treat everyone fairly.
May 24, 2010
I've had 5 used Volvos over a number of years and used Prestige Imports for both large and small repairs. For obvious mechanical problems that didn't require involved diagnostic evaluation, they were excellent, such as replacing a noisy wheel bearing. They did a great job on replacing my transmission in my 1999 S80 and also gave me a fair price. However, they did not subscribe to Volvo's Vadis computer diagnostic system, so they were unable to accurately find problems that were computer system related.

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