Otto Kihm Tire & Service
About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 4.6/5 |
| They complete the work in a timely manner | 5.0/5 |
| They respond well when they screw something up | 4.7/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 4.8/5 |
| The shop is located in a safe neighborhood | 4.4/5 |
| The hours of operation are convenient for customers | 4.8/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 5.0/5 |
Reviews
Apr 19, 1998
Smitty always takes a little extra time to make sure all of the work was performed properly and done on time
Oct 15, 2006
They're great for tires but they do much more! I my oil
changes done here - not with those bozos at quicky lube
places. Also bought my new 4 tires here. Had a problem
with a near flat once and swung my the shop; they repaired
it right away. They've taken care of a sticky hatch
problem, and replaced it when it got too rusty. And they'd
take care of the sensor affecting the check engine light.
Best of all, they are in downtown Kalamazoo and I can
easily leave my car and walk to work!
Apr 06, 2008
They are great - have male and female mechanics and they
are my friendly neighborhood car place. I have great faith
in them and have not been proven wrong.
May 05, 2008
THESE GUYS ARE THE BEST. THEY HAVE ALWAYS FIXED MY AUTOS IN
A TIMELY FASHION WITH NO SURPRISES. I WOULD RECOMMNED THEM
TO EVERYBODY.
Apr 16, 2009
As a female college student with a falling apart car I was
there often, and they always treated me wonderfully. They
explained things to me when I was curious about how they
worked with patience and understanding, they were honest
about what was necessary and what would be nice, had very
fair prices, responsive quick service, and even when once
stuck there for a few hours waiting for a ride let me test
out the length of scarves I was crocheting for family on
them. Can't say enough about all the people there. Once
you go, you won't go anywhere else (I drove back up to 150
miles for service after finishing school).
Geocoding courtesy of USC Spatial Sciences Institute