Furr Auto Service

  • 4.8 of 5 stars
24 reviews

2009 Portage St, Kalamazoo, MI 49001, us

(269) 345-0522

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Has ASE certified mechanics
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
4.9/5
They are competent
5.0/5
Their repair price is reasonable
4.6/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.7/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
4.8/5
They are always honest
4.9/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
3.8/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.6/5
Apr 13, 2008
They have always been honest and competent. They have not charged me anything on a couple of occasions when the repair was minor. I believe they work on cars because they like too not just to make money. Highly recommended.
Jul 12, 2010
This place is very trustworthy. My husband and I have taken our cars to them for over 7 years. Sometimes we think there is a problem with our cars and they find out it is something very simple and they don't charge if they only had to do something very small. However, this is not a cheap place but they are honest and they do it right the first time and if for some reason something goes wrong after they've repaired it they take responsability and repair it again free. This has been our experience.
Aug 14, 2005
Jack is always happy to stop what he is working on to answer a question or make a quick cost free repair.
Jul 25, 2006
We've been going to Jack Furr since the early 1970's. He has had very littel turn-over in his people, and some have been with him for 30+ years. This is not an impressive shop, but the people are. I've sent many new neighbors to him over the years, and most are still with him. The primary care doctor for you vehicle. If they feel they cannot competently address a need, he'll refer yo to those who can. For esample, they don't do alighnments, but he'll refer you to a couple of rec'd. options. Jim Heaton
Jul 25, 2006
The manner in which Jack Furr, et al, treat all customers with dignity and respect, regardless of race gender or ethinic origin is commendable. We've been devoted customers for 34 yr.
Dec 23, 2006
I have been taking my cars to Furr for more close to 30 years. I have never had a problem with any aspect of thier service. They are honest and fix it right the first time. I never take my car to anyone else except for warranty service.
Apr 02, 2007
I have taken my cars there for years and Jack and Steve always tell me exactly what's wrong, exactly what it will cost and whether or not I should get it fixed immediately. In fact, one time Steve told me he wouldn't fix something becuase it was under warranty and the dealer should fix it!! It saved me a lot of money.
Aug 26, 2008
This shop was recommended to me when Rob sold Mortons. They aren't high class or elite but they do good solid work at a fair price and they are HONEST. I wouldn't hesitate to take any auto I owned to them.
Nov 16, 2007
Nov 07, 2011

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Geocoding courtesy of USC Spatial Sciences Institute