Furr Auto Service
2009 Portage St, Kalamazoo, MI 49001, us
(269) 345-0522
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About this shop
- Hours
- Specialties
- Specializes in Air Conditioning workHas ASE certified mechanicsSpecializes in Brakes and MufflersSpecializes in Engine Rebuild work
- Loaners
- No
- Notes
Score card
They are always honest | 4.9/5 |
They are competent | 5.0/5 |
Their repair price is reasonable | 4.6/5 |
They complete the work in a timely manner | 4.8/5 |
They respond well when they screw something up | 4.7/5 |
They take the time to explain the problems and necessary repairs | 4.9/5 |
They treat male and female customers in the same manner | 4.8/5 |
They are always honest | 4.9/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 4.7/5 |
The shop is located in a safe neighborhood | 3.8/5 |
The hours of operation are convenient for customers | 4.0/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.6/5 |
Reviews
Apr 13, 2008
They have always been honest and competent. They have not
charged me anything on a couple of occasions when the
repair was minor. I believe they work on cars because they
like too not just to make money. Highly recommended.
Jul 12, 2010
This place is very trustworthy. My husband and I have
taken our cars to them for over 7 years. Sometimes we
think there is a problem with our cars and they find out it
is something very simple and they don't charge if they only
had to do something very small. However, this is not a
cheap place but they are honest and they do it right the
first time and if for some reason something goes wrong
after they've repaired it they take responsability and
repair it again free. This has been our experience.
Aug 14, 2005
Jack is always happy to stop what he is working on to
answer a question or make a quick cost free repair.
Jul 25, 2006
We've been going to Jack Furr since the early 1970's. He
has had very littel turn-over in his people, and some have
been with him for 30+ years. This is not an impressive
shop, but the people are. I've sent many new neighbors to
him over the years, and most are still with him. The
primary care doctor for you vehicle. If they feel they
cannot competently address a need, he'll refer yo to those
who can. For esample, they don't do alighnments, but
he'll refer you to a couple of rec'd. options.
Jim Heaton
Jul 25, 2006
The manner in which Jack Furr, et al, treat all customers
with dignity and respect, regardless of race gender or
ethinic origin is commendable. We've been devoted
customers for 34 yr.
Dec 23, 2006
I have been taking my cars to Furr for more close to 30
years. I have never had a problem with any aspect of thier
service. They are honest and fix it right the first time. I
never take my car to anyone else except for warranty
service.
Apr 02, 2007
I have taken my cars there for years and Jack and Steve
always tell me exactly what's wrong, exactly what it will
cost and whether or not I should get it fixed immediately.
In fact, one time Steve told me he wouldn't fix something
becuase it was under warranty and the dealer should fix it!!
It saved me a lot of money.
Aug 26, 2008
This shop was recommended to me when Rob sold Mortons. They
aren't high class or elite but they do good solid work at a
fair price and they are HONEST. I wouldn't hesitate to take
any auto I owned to them.
Nov 16, 2007
Nov 07, 2011
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