Bill Brown Auto Clinic

Had my 2000 F-150 serviced at 60K miles: brakes, engine tune up, ATF fluid and filter replaced, and a LOF. All work completed on time and with exceptional workmanship. No follow up visits to "adjust" or otherwise remediate any errors with their work. All fluids wiped down from under vehicle, without my asking [ I hate drips on my garage floor :<( ] Shop rates are not cheap, but I guess there is a price to pay for competence. Quality of the experience far exceeded that which I have endured at several of the local Ford dealers. Based upon my single transaction, I give BBAC an unequivacal recommendation.

As a female customer, I have always felt like these guys were helping me fix my car .... not empty my checking account. They even filled my coolant reservoir, and told me to come back in a couple days, we could check to see what happens, and then repair the car based on what happens. Then I lost no coolant ... so they did not charge me anything. Definitely on the "good guy" list :-) P.S. - They are the same shop with their name listed 2 different ways on your web page.

My old mechanic told me about this shop when he lost his lease. They work with me on keeping my older cars in good repair. My old mechanic now has a new location, and I am staying loyal to Bill Brown Auto Clinic. They are almost never the cheapest, but they almost always fix the car right the first time.

My wife has a Toyota Corolla (2001) and she was complaining of a "chemical" smell in the car especially first thing in the mornings when it has been standing for the whole night. I sniffed around and thought I could smell something too but wasn't really sure. Nothing was leaking on first inspection. We got BBAC from the car-talk web-site and took the car to them. The mechanic was polite and agreed to look at it even though our description of the problem was quite vague. He couldn't smell anything, but he did locate a can of windshield wiper fluid in our trunk. It hadn't leaked but he said to take it out just in case. We agreed to leave the car in his lot for a day for him to check the smell after the car has been standing for a while. We went back in the evening and there was no smell. It must have been the wiper fluid can. He didn't charge us anything. But their rates are not cheap. They quoted almost the same as the dealer to replace the headlight lamp. We got that done ourselves.

Extremely honest. Local shop in business since 1949 with friendly, competant mechanics. Owners active in the community as volunteers and service club members. Original owner still comes in to work on classic cars ( need your 37 Cadillac repaired ? ) Been customer for 20 years and never a problem. NO CHARGE to change air in tires from Winter air to Spring to Summer to Fall ( they have a sense of humor too ). --Tom McNamara

Mike has always been very helpful to me. He explains things clearly and the alternatives available (and cost of each). I appreciate that he distinguishes between what 'needs' to be done and what can wait (and how long). My only suggestion: pave the driveway (gets muddy).