Convenience Auto Service

  • 4.7 of 5 stars
41 reviews

2280 W Liberty St, Ann Arbor, MI 48103, us

(734) 769-0170

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.9/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
4.5/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
4.7/5
They are always honest
4.7/5
I would use this mechanic again
4.3/5
I would recommend this mechanic to others
4.3/5
They fix the problem the first time
4.9/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.8/5
Sep 25, 2006
Lou and the guys have been servicing my BMW for some time now. I got refered to them from another shop who was having trouble diagnosing my problem. They had me back on the road again in less than half a day, and for $85 less than they quoted. I know that they are honest, and are very friendly toward women. I recommend these guys to all my friends.
Jan 24, 2007
I got to know of Lou when I bought my car new in ‘95 when he was the service manager for the dealer. At that time the dealership had a reputation of having one of the best service departments in the area and my experience coincided with that. After the dealership was sold, Lou was suddenly gone. Their service went from fantastic to almost nonexistent for me. I scoured the web looking for Lou and found that he had opened Convenience Auto Service. It's great having Lou and his crew doing the service on my vehicle that I decide not to do. Despite my cars age, they do great work and I don't feel the need to pop the hood or crawl underneath to make sure they did a good job.
Jun 17, 2007
We've found Conveinence Auto to be a user friendly business. Up front with us whenever they have done a repair and educating us when we have had questoins. Great place!!!
Jun 29, 2007
These guys are good. I switched about a year ago after having problems with the local Honda dealer. They have handled my in warranty maintenance on my newer Honda, and do all the work on my Pilot, which is out of warranty. They seem to have a knack for solving tough problems, and their prices are very low compared to the dealer. I send all my friends here now. They also have a shuttle, and as I work at UM, they can drive me to work the days they work on my car. Very customer oriented.
Jul 02, 2007
Great car repair shop/ Very friendly -- and HONEST -- people. Very trustworthy.
Jul 10, 2007
I got the shop name from the Car Talk web site. The folks at the shop fixed the car correctly the first time. My daughter goes to U of M and finding local service for her car is a challenge. These guys did a great job, were honest, and honored their estimate. They also offered repair alternatives for cost effectiveness.
Sep 20, 2007
These guys are the best! It's getting harder and harder to find businesses who really know how to treat their customers. Lou and his team set the standard!!
Sep 20, 2007
I am so happy to finally have found a reliable repair shop that fixes the problem the first time! The prices are reasonable and they treat women with respect.
Nov 10, 2007
Great people to do business with! Estimates are realistic, repair work is done correctly, and the car is ready when promised.
Sep 29, 2008
Always honest, knowledgable, skilled, friendly, reasonably priced. Real "car guys."

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