Convenience Auto Service

  • 4.7 of 5 stars
41 reviews

2280 W Liberty St, Ann Arbor, MI 48103, us

(734) 769-0170


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
May 24, 2004
Very compentent and friendly. Competitive pricing from honest people. What more can you ask for?
Oct 26, 2006
  • N/A
They helped me out after I tried to fix it myself and decided I did not have the propper tools. Other shops would not even talk to me about my problum! Thanks!
Jul 28, 2007
Took 2005 Honda CRV to Honda Dealership. For the second time the same sales"person" was condescending and rude. This person and his boss couldn't agree on what brake work needed to be done. Sales"person" wanted $455+. Didn't have the work done. Supervisor didn't charge for "inspection." Took it to Bill at Convenience (based on comments received on CarTalk). He said I had plenty of wear left on my brakes and recommended that I could go another six months to a year. Charged me $45 for inspection. Well worth it! I'll be a return customer!
Apr 09, 2004
Convenience is a new shop at the location formerly occupied by Hahn's. Convenience does Euro cars, but they are willing to work on any make. One of the owners, Lou, is formerly a Subaru service manager, so he has ample experience with Asian cars, too. Very straightforward people. Serviced my Honda CR-V quickly and for a whole lot less than the dealer wanted.
Jun 08, 2004
I already put one in the comment part before I realized I should to this also. You might put their address in your listing. It is 2280 W Liberty St. Phone is 734 769-0170 (Yes, there is another shop listed there, but this owner bought it from the previous owner.)
Jun 16, 2004
No-nonsense approach to repairs. I had a pretty difficult problem, but the owner was very knowledgeable and found the solution quickly. He took the time to explain what was needed, what options were available and the pros and cons of each option. My repairs were done quickly and at a great price. They've earned all my future business.
May 28, 2005
Lou Lippert has been an auto Repair Icon around Ann Arbor for 20+ Years. Now he has his own shop. He is honest, and works on most makes of cars. He has serviced my vehicles for years, and has always done a great job at a fair price. He bends over backwards to make sure that you're satisfied. He fixes what other shops can't. I don't ever take my vehicles anywhere else.
Feb 07, 2006
Lou is very honest and respectful. He will do great work at a reasonable price. I highly recommend his shop.
Apr 25, 2006
I've been to Convenience three times over the past two years and everytime they have completed the repairs on the first try and on the same day. They are cheaper than the Audi dealership in town and they are much friendlier. I never feel like they try to "overdo" a job just to get more money out of the customer. They are definitely honest. Also, they've dealt with my third-party warantee company without any issue. If you've got an Audi or Euro import, I donn't hesitate to bring your car to Convenience.
Jul 30, 2006
I had some issues with other shops in Ann Arbor, and am really glad that I found Lou Lippert and the team at Convenience Auto. I have been taking all my cars there for the past year now, and they have really gone the extra mile for me. They give me a ride to work when I need it, and they never exceed their estimate of time or money. They also seem to get it right the first time, which isn't always true of other shops in town. I have recommended Convenience Auto to all of my friends. They are honest, affordable, and friendly.

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