Complete Auto Service, Ann Arbor MI

4.1 of 5 stars

2 reviews

2890 Jackson Road, Ann Arbor, MI 48103, us

(734) 665-2533

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About this shop

Hours
Specialties: Specialities:
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	3.0/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	N/A
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	N/A
They are always honest	5.0/5
I would use this mechanic again	3.0/5
I would recommend this mechanic to others	3.0/5
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	N/A

Great desire to please the customer. They pick up and deliver cars and their owners, provide wifi, and there is a coffee and chocolate cafe across the street. They fixed my brake light within ten minutes of my arriving at the shop and charged almost nothing. On my next visit they provided an oil and filter change with air filter and also inspected the car and returned it within thirty minutes for a very reasonable price. They are my new regular car repair shop.

Nov 27, 2013

paulvugteveen

This shop quoted me double what I ended up paying elsewhere for some exhaust work. Additionally, they charged me 30 dollars for the quote, refundable by way of a reduction in your total bill IF you have them do the work. Be prepared for them to try and sell you on a coupon/reward program. These people are crooks. Oh yeah, if you give them your phone number they will call you with special deals and spam your phone with text messages.

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