Bill Muncy's Service

  • 4.6 of 5 stars
11 reviews

423 Miller Ave, Ann Arbor, MI 48103, us

(734) 994-0873

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Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
4.9/5
They are competent
4.8/5
Their repair price is reasonable
4.1/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.4/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
4.6/5
They are always honest
4.9/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.4/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
3.9/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.2/5
Mar 21, 2006
I have been taking my 2001 VW there for a year and a half for minor repairs and routine maintenance. Their prices are right up there with the dealers', and when something complicated goes wrong, they're out of their league. I spent $60 at Muncy's for a diagnostic test, to find out they couldn't fix it. I then spent $77 at the dealership for another diagnostic test, and the problem turned out to be so relatively minor that the dealership fixed it with no additional fees. The dealership also caught that there was a recall out on my car, and did the repair, which Muncy's hadn't done in 18 months of going there. All in all, they're nice people, trustworthy, etc., but I would reccommend them only for older cars. Their prices are so close to the dealership's that it's not worth it to take newer (e.g., more computerized/complex) cars there, when they may not be able to recognize or fix problems these cars may have.

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