Downtown Union 76
201 E Chisholm St., Alpena, MI, us
(989) 356-1992
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About this shop
- Hours
- Specialties
- Specializes in Transmission workSpecializes in Air Conditioning workSpecializes in Brakes and Mufflers
- Loaners
- No
- Notes
Score card
| They are always honest | 3.0/5 |
| They are competent | 1.0/5 |
| Their repair price is reasonable | 2.0/5 |
| They complete the work in a timely manner | 3.0/5 |
| They respond well when they screw something up | 1.0/5 |
| They take the time to explain the problems and necessary repairs | 4.0/5 |
| They treat male and female customers in the same manner | N/A |
| They are always honest | 3.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 1.0/5 |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | 4.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 5.0/5 |
Reviews
Jan 22, 2001
I had a '91 police package Caprice with a failing hood release cable. I took it to Union 76 because I could walk to my office after I dropped the car off. They "fixed" the cable for over a hundred dollars. It worked fine once, and then failed again, leaving me locked out of my engine compartment. I took it back to them, they fixed it again, and charged me over a hundred dollars AGAIN! They said it wasn't their fault, that it was a problem with my car. Well, why didn't they fix *that* problem, then, instead of replacing my hood release cable for $110 a pop? Also, though I suppose this is hearsay, a co-worker of mine always insists on taking her mid-90's Ford Taurus to Union 76 (also because of its proximity to our office), and even though it's a Ford which makes it suspect in my eyes, she's had a lot more repairs done on that car than I'd normally expect, all based on things the mechanics have "spotted" during oil changes.
Geocoding courtesy of USC Spatial Sciences Institute