Duval Auto Sales

  • 1.3 of 5 stars
1 reviews

1448 Auburn Rd, RT 4, Turner, ME 04282, us

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
1.0/5
They are competent
1.0/5
Their repair price is reasonable
2.0/5
They complete the work in a timely manner
N/A
They respond well when they screw something up
2.0/5
They take the time to explain the problems and necessary repairs
1.0/5
They treat male and female customers in the same manner
N/A
They are always honest
1.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
N/A
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Jan 22, 2015
  • eagleyeski
Disappointed big time in their lack of honesty and forthcoming of information when I asked about a used car I was looking at. I drove over 2 hours south to look at a car. When I mentioned the vibration in the engine,after taking it on a test drive, the female sales person said all Ford Focuses have this vibration trouble rather than saying yes that is a motor mount, and they may have to be fixed. They also very recently cleared the codes because the digital clock was not at the right time ...the independent mechanic who ran the codes on the engine said there was a P1000 code meaning that the monitors were not registered ? and that the codes were cleared so recently that the problems were not yet registered again in the car computer. They also knew it has major problems like brakes, rotors, and a LONG list of things needing repair. When I returned the car, I mentioned all the things wrong with it and he pretended not to know about the many issues. Also on Duvalls website it said there was only 1 owner when in fact there were at least two. I purchased the VIN report. I was extremely disappointed in light of the fact that I told Darren that if the car was ok after review by a mechanic I would buy it...I was not traveling 2 hours away for my health. Very disheartening way of doing business. I would not recommend them at all. They do not uphold the reputation of Duvall the elder.

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