Yankee Ford Sales & Service

  • 3.4 of 5 stars
2 reviews

165 Waterman Dr, South Portland, ME 04106, us

(207) 799-5591


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Does body work
Offers loaner cars
Reminds you when routine maintenance is needed
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jan 11, 2008
Sep 30, 2013
  • Vahevala
Yankee Ford is convenient to me in Portland, so I've used them for most servicing when I've been in the area. However, I've had a nagging suspicion that they weren't always straight with me, or competent. Last month, when I came in for a state inspection and some other minor work, they completed the work ok, though certainly not inexpensively. However, they came up with a number of things that needed to be addressed for the inpection. Ordinarily I'd have gone along, but this time one item was replacing the windshield. The reason: there is a light scratch at the top from when a bit of road dirt got caught under the wiper on a muddy January road the first year I had the car. It's been there for 6 state inspections and never been worthy of a mention, including at least 2 at Yankee Ford. When I challenged the service rep on it he just said that it was the mechanic's call. With that all shred of credibility with me was lost. I've invested the time to find another mechanic and will be going elsewhere in the future.

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